Support | Popups

Popups – Mobile Banner

This is the section where you start creating or editing the mobile banner version of your popup. Let’s take a deeper look below.

1. Enable Banner: Choose to either enable or disable the mobile banner.

2. Phone Preview: This previews what your mobile banner will look like when a user is on their mobile device. Great way to make sure your banner looks like how you want it.

3. Text Box?: Editor window?

4. Banner Action On Tap: Choose what happens when a user taps the banner; either opens the link or opens the full mobile popup.

5. Banner Background Color: Choose the color to match your branding and make the banner and its content pop.

Frequently Asked Questions

My mobile popup is not displaying, why is this?

Try using a mobile banner instead of a mobile popup. Google does not like blocking users’ entire mobile screen with a popup. Mobile banners are a great way to engage with mobile users without making the Google overlord mad.

We Are Here to Help

Here are the different ways you can contact support:

  • When logged in, click the "Contact Support" button. Your information will be autopopulated so just type in your question or comment.
  • To create a ticket when not logged in email: [email protected]
  • Call us during business hours: 8 a.m.-5 p.m. MST 800-700-8077.
  • If outside the US: send an email to [email protected] and we will set up a meeting over Zoom.