Support | Ochatbot
Ochatbot – Alerts Tab
Email alerts send out an email notification when a user completes an action within your chatbot. Completing an action can be filling out a form or survey, submitting a support ticket, etc. ensuring your customers never get lost in the shuffle of day-to-day business.
1. Email Alerts: Input the email address(es) you would like to receive alerts about this particular chatbot.
Frequently Asked Questions
How do I get more than one email address for alerts?
Upgrade to the Plus or Pro plan to gain access to up to 9 email addresses!
We Are Here to Help
Here are the different ways you can contact support:
- When logged in, click the "Contact Support" button. Your information will be autopopulated so just type in your question or comment.
- To create a ticket when not logged in email: [email protected]
- Call us during business hours: Mountain Time, Colorado USA. (US) 800-700-8077.
- If outside US: send an email to [email protected] and we will set up an meeting over Zoom.