AI Bots and VoIP

Boost your Customer Satisfaction with AI Bots & VoIP Did you know, 95% of all purchases will be conducted via e-commerce platforms by 2040? Digital commerce has dramatically changed the way businesses operate.  Moreover, it enables businesses to sell their...

How to Add Shopify Orders to Google Sheets

Shopify is the leading eCommerce platform that allows entrepreneurs to create their own online stores. It’s easy to use, so you can create your own store even if you don’t have any experience. Plus, it’s a SaaS (Software as a Service) solution, so...

User Experience: What It Is and Why You Should Care

If you are wondering how important user experience (UX) is, consider this: a staggering 88% of online consumers are less likely to revisit a website after a bad experience. In the broadest sense, user experience is the overall experience one has when interacting with...

AI Chatbot Trends in 2021

As we enter 2021 we continue to adapt to the challenges that companies face through the COVID-19 global pandemic. The events have changed how we interact with each other and moved many companies into the digital world. Here we are looking at the chatbot trends in...

What Is A Chatbot?

Often our customers ask “What Is A Chatbot?”. There are many types of chatbots and many misconceptions about what chatbots can and can not do. This article will help clear up your questions about what is a chatbot.   What is a Chatbot? As businesses...