Support | Ometrics WordPress Plugin

Ometrics & Ochatbot WordPress Plugin

Get a chatbot on your WordPress or WooCommerce site quickly and easily with the "Ochatbot and Ometrics Conversion Optimization Tools Plugin."

The WordPress plugin allows all of the Ometrics tools (chatbot and other conversion optimization tools) to be used on your site.

For WooCommerce sites, it also adds integration for conversion tracking, abandoned cart processing, upselling products and order status tracking.

Installing the “Ochatbot and Ometrics Conversion Optimization Tools Plugin” on WordPress

1. Install Ochatbot and Ometrics Conversion Optimization Tools either via the plugin repository or by uploading the `wp-ometrics` directory to the `/wp-content/plugins/` directory. (See instructions on how to install a WordPress plugin.)

2. Activate Ochatbot and Ometrics Conversion Optimization Tools through the `Plugins` menu in WordPress.

3. If you don’t already have an account, sign up for your free Ometrics account.

4. Connect your Ometrics account going to the `Settings > Ometrics Chatbot and Conversion Tools` menu, and use your Ometrics credentials to connect your account to the plugin. (Make sure you use your Ometrics credentials and not your WordPress credentials.)


Frequently Asked Questions

I'm a little new to this, can I get some help?

Absolutely! Just contact Support and we help you load the script correctly.

We Are Here to Help

Here are the different ways you can contact support:

  • When logged in, click the "Contact Support" button. Your information will be autopopulated so just type in your question or comment.
  • To create a ticket when not logged in email: [email protected]
  • Call us during business hours: 8 a.m.-5 p.m. MST 800-700-8077.
  • If outside the US: send an email to [email protected] and we will set up a meeting over Zoom.