Why Do I Need a Chatbot? (Chapter 2)

The 2022 Complete Guide to Chatbots Chapter 2 <<Previous  | Table of Contents | Download the Chatbot Guide | Next >> Why do I need a chatbot? Chatbots improve the conversion rate and workflow in many areas of a company.  Support and Customer Service –...

How Does a Chatbot Work? (Chapter 3)

The 2022 Complete Guide to Chatbots Chapter 3 <<Previous  | Table of Contents | Download the Chatbot Guide | Next >> How does a chatbot work? Think of a chatbot in terms of simple logic. Chatbots are more than simple logic, but to understand the basic...

How to Build a Chatbot? (Chapter 4)

The 2022 Complete Guide to Chatbots Chapter 4 <<Previous  | Table of Contents | Download the Chatbot Guide | Next >> How to Build a Chatbot? For a basic bot, there are three types of agents needed:  A support agent, a FAQ agent, and one or more...

How Much Does it Cost to Build a Chatbot? (Chapter 5)

The 2022 Complete Guide to Chatbots Chapter 5 <<Previous  | Table of Contents | Download the Chatbot Guide | Next >> How much does it cost to build a chatbot? Chatbots can be simple or complex, and the price varies significantly. There are a couple...

Chatbot Case Studies (Chapter 6)

The 2022 Complete Guide to Chatbots Chapter 6 <<Previous  | Table of Contents | Download the Chatbot Guide | Next >> Case studies Chatbots are the next paradigm shift on the internet. Downloadable apps are decreasing and have already been surpassed by...

Best Practices for Chatbots (Chapter 7)

The 2022 Complete Guide to Chatbots Chapter 7 <<Previous  | Table of Contents | Download the Chatbot Guide | Next >> Best use practices for chatbots Think like a user – When you start your project, step back and think like a user coming to your site or...

Chatbot Glossary (Chapter 8)

The 2022 Complete Guide to Chatbots Chapter 8 <<Previous  | Table of Contents | Download the Chatbot Guide Glossary of Chatbot and Artificial Intelligence terms Agent – An agent is a set of intents around one topic. Algorithm – An algorithm is a specific set of...

Chatbots, Machine Learning & AI

The more sophisticated chatbots use Artifical Intelligence (AI), Machine Learning (ML) and Natural Language Processing (NLP) systems. Read more about the future of the chatbot platform and AI chatbot.  Chatbots are becoming the machine-version of a virtual assistant....

Artificial Intelligence and the Amazon Alexa Echo

Back in 2010, Amazon believed that the next big platform would be voice, and their goal was to build a computer in the cloud that is only controlled by your voice. Amazon reached that goal when it released the Amazon Echo in 2015. The original plan for Amazon Echo was...

What Are Chatbots?

A Chatbot is a computer program designed to simulate a conversation with a human over the internet. Chatbots are known by other names, such as chatterbot, bot, IM bot, talkbot, interactive agent and Artificial Conversational Entity. Chatbots live within pre-existing...