AI Chatbots vs Humans – Who Provides Good Customer Support?

AI Chatbots vs Humans – Who Provides Good Customer Support?

Good customer service in your e-commerce store will fetch you loyal customers and boost revenue organically. E-commerce owners often get confused when choosing between human agents and AI chatbots to provide customer service. The battle between humans and chatbots is...
2022 List of Fun Chatbots

2022 List of Fun Chatbots

There are many types of chatbots that serve many purposes. There are shopping bots, health bots, therapy bots, financial bots, and the list goes on. You can spend a lot of time playing with chatbots. Chatbots are on Facebook Messenger, Slack, Kik, in the App Store,...
Chatbot Survey – How Does a Chatbot Do Market Research?

Chatbot Survey – How Does a Chatbot Do Market Research?

Do you know about chatbot surveys? Chatbots are using Artificial Intelligence to help online businesses collect data with conversational surveys. Customer satisfaction is important to grow your e-commerce business and chatbot survey responses efficiently measure...
5 Chatbot Analytics for Successful eCommerce Businesses

5 Chatbot Analytics for Successful eCommerce Businesses

Chatbot Analytics in e-commerce platforms simplify complex tasks and ensure the quality of business marketing through online shopping stores. Customers browse through the products on your site even late at night or early mornings, so what if they require customer...
9 Benefits – AI Chatbots in Conversational Commerce

9 Benefits – AI Chatbots in Conversational Commerce

Do you wonder how AI Chatbots in conversational commerce could exponentially increase sales for your online business? Well, if optimizing every page of your e-commerce website is part of the plan, adding chatbots is a great way to set yourself up to succeed....
Chatbot vs Virtual Assistant – Which is Best For Your Business?

Chatbot vs Virtual Assistant – Which is Best For Your Business?

Chatbots and virtual assistants are the smartest customer service agents in eCommerce. But, do you always wonder what the difference is between a chatbot and a virtual assistant? Chatbot vs virtual assistant is not a complex topic and there are only a few differences...