Ask any sales person and they will tell you if they can get face to face with a prospect and have a conversation, the odds of closing the sale are higher. The next best thing is talking on the phone with the prospect. Conversation Commerce Sales increase for a number...
There’s a certain sense of irony in the notion of chatbots adding humanity, but when you really think about it, it makes complete sense. People want to connect, to have their voices heard and questions answered, and that’s what a chatbot can achieve— to great effect...
Building a chatbot does not have to be overly complex, but it does require a little forethought. We will show how to build a chatbot in a step by step process. Step 1 – What is the purpose of your chatbot Chatbots have a number of purposes such as: Lead...
The more website visitors you can get to visit your website, the chances of your sales increasing go up substantially. To have more site visitors, initially it is necessary to build a corporate site with a design, work on it, which in the future will be able to...
In our 24/7 driven world, people expect information and help to be available on demand, especially with brand-focused companies that sell to consumers. Chatbots answer the call for this demand. Chatbots have become very useful in many ways. They help customers find...
The 2019 Complete Guide to Chatbots Table of Contents Download the Chatbot Guide | Next >> Imagine walking into a store and an employee coming up to you and asking this series of questions: May I help you?… Yes, we have those products. Is this for indoors or...
The 2019 Complete Guide to Chatbots Chapter 1 <<Previous | Table of Contents | Download the Chatbot Guide | Next >> What is a chatbot? A chatbot is a computer program that can learn over time how to best interact with your website visitors. It can answer...
The 2019 Complete Guide to Chatbots Chapter 2 <<Previous | Table of Contents | Download the Chatbot Guide | Next >> Why do I need a chatbot? Chatbots improve the conversion rate and workflow in many areas of a company. Support and Customer Service –...
The 2019 Complete Guide to Chatbots Chapter 3 <<Previous | Table of Contents | Download the Chatbot Guide | Next >> How does a chatbot work? Think of a chatbot in terms of simple logic. Chatbots are more than simple logic, but to understand the basic...
The 2019 Complete Guide to Chatbots Chapter 4 <<Previous | Table of Contents | Download the Chatbot Guide | Next >> How to Build a Chatbot? For a basic bot, there are three types of agents needed: A support agent, a FAQ agent, and one or more...
