The Complete Guide to Chatbots

The 2019 Complete Guide to Chatbots Table of Contents  Download the Chatbot Guide | Next >> Imagine walking into a store and an employee coming up to you and asking this series of questions:  May I help you?… Yes, we have those products. Is this for indoors or...

What is a Chatbot? (Chapter 1)

The 2019 Complete Guide to Chatbots Chapter 1 <<Previous  | Table of Contents | Download the Chatbot Guide | Next >> What is a chatbot? A chatbot is a computer program that can learn over time how to best interact with your website visitors. It can answer...

Why Do I Need a Chatbot? (Chapter 2)

The 2019 Complete Guide to Chatbots Chapter 2 <<Previous  | Table of Contents | Download the Chatbot Guide | Next >> Why do I need a chatbot? Chatbots improve the conversion rate and workflow in many areas of a company.  Support and Customer Service –...

How Does a Chatbot Work? (Chapter 3)

The 2019 Complete Guide to Chatbots Chapter 3 <<Previous  | Table of Contents | Download the Chatbot Guide | Next >> How does a chatbot work? Think of a chatbot in terms of simple logic. Chatbots are more than simple logic, but to understand the basic...

How to Build a Chatbot? (Chapter 4)

The 2019 Complete Guide to Chatbots Chapter 4 <<Previous  | Table of Contents | Download the Chatbot Guide | Next >> How to Build a Chatbot? For a basic bot, there are three types of agents needed:  A support agent, a FAQ agent, and one or more...