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A chatbot is a computer program that can learn over time how to best interact with your website visitors. It can answer questions and trouble shoot customer problems, evaluate and qualify prospects, generate sales leads and increase sales on an ecommerce site.
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Chatbots improve the conversion rate and workflow in many areas of a company. Continue reading
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Think of a chatbot in terms of simple logic. Chatbots are more than simple logic, but to understand the basic concepts, simple logic will work. Continue reading
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For a basic bot, there are three types of agents needed: A support agent, a FAQ agent, and one or more conversational agents. Continue reading
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Chatbots can be simple or complex, and the price varies significantly. There are a couple parameters that affect the cost. Continue reading