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Think of a chatbot in terms of simple logic. Chatbots are more than simple logic, but to understand the basic concepts, simple logic will work. Continue reading
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For a basic bot, there are three types of agents needed: A support agent, a FAQ agent, and one or more conversational agents. Continue reading
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Chatbots can be simple or complex, and the price varies significantly. There are a couple parameters that affect the cost. Continue reading
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Chatbots are the next paradigm shift on the internet. Downloadable apps are decreasing and have already been surpassed by chatbots on websites and social networks. As apps wane, chatbots are replacing how users search for and get information. Continue reading
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Think like a user – When you start your project, step back and think like a user coming to your site or calling to ask questions. Get everyone involved from the receptionist, sales, marketing, engineering, support etc. It is important that you answer as many questions up front before you start developing the bot. This will save time with future changes, and it makes a good first impression of the bot to users. Continue reading