Chatbot Architecture: A Simple Guide

Chatbot Architecture: A Simple Guide

Incorporating chatbots in your business provides abundant advantages, beginning with customer service and lead generation to making conversions and closing deals while enhancing your company’s brand and positive image. Over 80% of customers have reported a...
9 Essential CRO Tests for E-Commerce Success

9 Essential CRO Tests for E-Commerce Success

What is CRO? Conversion Rate Optimization (CRO) is a systematic approach to improving the percentage of website visitors who take a desired action, such as making a purchase, signing up for a newsletter, or filling out a form. It involves analyzing user behavior,...
13 Essential AI Chatbot Features For Your eCommerce Business

13 Essential AI Chatbot Features For Your eCommerce Business

A wave of eCommerce has been growing exponentially over the past decade, bringing with it an influx of online customers. Along with it, the need for effective customer service, support, and engagement has become more essential than ever before.  With traditional...
All You Need to Know About Customer Engagement Chatbots

All You Need to Know About Customer Engagement Chatbots

Customers are the most important entity in any firm, business, or industry. Acknowledging this importance, a variety of companies have started focusing on the customer engagement part of their business strategy and a great deal of effort that goes into meeting the...
Battle of the AI: ChatGPT vs. Bard vs. Bing

Battle of the AI: ChatGPT vs. Bard vs. Bing

The internet is absolutely a buzz with chatbots. Since the launch of ChatGPT in November 2022, the internet has become an AI battleground for Big Tech. It seems like every other day, a new company is releasing its own chatbot that promises to be the only virtual...
Top 14 AI Chatbot Use Cases for Your eCommerce Store

Top 14 AI Chatbot Use Cases for Your eCommerce Store

Did you know that chatbots can prove to be a valuable addition to almost every area of your business? Yes, chatbots have been quite a trending topic in a variety of sectors for a variety of reasons. They have revolutionized the way people seek support, get their...
All You Need to Know About eCommerce AI Chatbots 

All You Need to Know About eCommerce AI Chatbots 

E-commerce has been one of the fastest-growing digital trends for the past decade and is continuing to be so. People are moving from conventional methods of doing things and are utilizing modern innovative methods for buying and selling things online.  With the growth...
AI Chatbots and 8 Recent Customer Service Trends of 2024

AI Chatbots and 8 Recent Customer Service Trends of 2024

With digital trends, ever-evolving, customer preferences, likings, experiences, and expectations have also taken different forms.  From face-to-face interaction to using electronic tools like phones and mail, we humans have come a long way in terms of messaging and...
Moving Away from Magento: Where Businesses Can Turn To Next

Moving Away from Magento: Where Businesses Can Turn To Next

Are you trying to figure out the best eCommerce platform to launch your business? Or are you a business currently using Magento and finding it more of a headache than it’s worth? In this article, we will review and compare several eCommerce platforms so you can feel...