The 2018 Complete Guide to Chatbots

Chapter 2

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Why do I need a chatbot?

Chatbots improve the conversion rate and workflow in many areas of a company.  Continue reading →

The 2018 Complete Guide to Chatbots

Chapter 3

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How does a chatbot work?

Think of a chatbot in terms of simple logic. Chatbots are more than simple logic, but to understand the basic concepts, simple logic will work. Continue reading →

The 2018 Complete Guide to Chatbots

Chapter 4

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How to Build a Chatbot?

For a basic bot, there are three types of agents needed:  A support agent, a FAQ agent, and one or more conversational agents. Continue reading →

The 2018 Complete Guide to Chatbots

Chapter 5

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How much does it cost to build a chatbot?

Chatbots can be simple or complex, and the price varies significantly. There are a couple parameters that affect the cost. Continue reading →

The 2018 Complete Guide to Chatbots

Chapter 6

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Case studies

Chatbots are the next paradigm shift on the internet. Downloadable apps are decreasing and have already been surpassed by chatbots on websites and social networks.  As apps wane, chatbots are replacing how users search for and get information. Continue reading →