There’s a certain sense of irony in the notion of chatbots adding humanity, but when you really think about it, it makes complete sense. People want to connect, to have their voices heard and questions answered, and that’s what a chatbot can achieve— to great effect in online retail. Continue reading
Building a chatbot does not have to be overly complex, but it does require a little forethought. We will show how to build a chatbot in a step by step process. Continue reading
The more website visitors you can get to visit your website, the chances of your sales increasing go up substantially. Anyone can pay for ads on search engines to increase traffic, but for small businesses on a budget you should try to focus on natural search engine optimization (SEO). Here are a few ways to boost SEO and get more website visitors naturally. Continue reading
In our 24/7 driven world, people expect information and help to be available on demand, especially with brand-focused companies that sell to consumers. Chatbots answer the call for this demand. Chatbots have become very useful in many ways. They help customers find information, research brands, products and services, and assist with making purchases. The cherry on top is this fact – chatbots improve conversion rates. Continue reading
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Imagine walking into a store and an employee coming up to you and asking this series of questions:
Just like a human assistant in a retail store, a chatbot expedites the customer’s journey and sales process on your website.
Your chatbot can ask specific questions to inquire about your website visitor’s needs or issues, then respond with the best product options or customer care solution. This turns your site from a list of static pages to a dynamic user experience.
This guide is periodically updated at www.ometrics.com. If you have any questions or comments, please send them to greg@ometrics.com.
You may also enjoy our Fun List of Chatbots and Chatbot Platform Comparison blogs which review the best AI chatbots in the marketplace.
Chapter 1 – What is a Chatbot?
Learn about chatbots and how people are using chatbots. Continue reading