Which Test Won? How To vs Action Words

Which test won? In this A/B test, we compared a list of benefits that started with “how to” with a list that started with action words. Both variations use a check mark to highlight the benefits. Variation B had a 61% lift in conversions. Action words are...

A/B Testing (Chapter 12)

The 2021 Conversion Rate Optimization Guide Chapter 12 <<Previous  | Table of Contents | Download the CRO Guide | Next >> A/B Testing Once you think you have determined the problem and have created a solution, the current site (the control) and the new...

Lift Conversions With Pricing Psychology

The Psychology of Pricing and Purchasing Decisions The pricing page is the second most popular page on a site. How you price a product or give a discount in an eCommerce site can make all the difference in a sale.  The topic of pricing is a challenging and sometimes...

Which Test Won? Contact Us vs Live Chat Test

Having your customers easily contact you is very important in building trust. Even if they never contact you just knowing they can is important. In this test version A won. B had a 24% drop and C had a 78% drop in clicks. Contact Us was better than Chat Live, but in...