Having your customers easily contact you is very important in building trust. Even if they never contact you just knowing they can is important. In this test version A won. B had a 24% drop and C had a 78% drop in clicks. Contact Us was better than Chat Live, but in this test, having both had the greatest lift.
Greg Ahern Founder and President of Ometrics® is a fanatic about conversion rate optimization, AI chatbots and lead generation. Greg has been a successful Internet entrepreneur since 1994. He speaks at conferences and webinars and has built a number of internet businesses, including web marketing, web development and internet lead generation, which have been successfully acquired. Greg is the former Denver Chapter Leader for the Digital Analytics Association. You can follow Greg on Twitter @gregahern and join his CRO Hacks Groups on Facebook and Slack.
Latest posts by Greg Ahern (see all)
- 13 Essential AI Chatbot Features For Your eCommerce Business - June 6, 2023
- All You Need to Know About Customer Engagement Chatbots - May 27, 2023
- Top 14 AI Chatbot Use Cases for Your eCommerce Store - May 12, 2023
