Having your customers easily contact you is very important in building trust. Even if they never contact you just knowing they can is important. In this test version A won. B had a 24% drop and C had a 78% drop in clicks. Contact Us was better than Chat Live, but in this test, having both had the greatest lift.
Latest posts by Greg Ahern (see all)
- The Chatbot Ecommerce Invasion - August 1, 2018
- How Chatbots Add A Touch Of Humanity & Increase Your Online Sales - July 18, 2018
- How to Build a Chatbot - May 15, 2018