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![How AI Can Help in E-commerce Customer Support](https://www.ometrics.com/blog/wp-content/uploads/2023/11/How-AI-Can-Help-in-E-commerce-Customer-Support.jpg)
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Chatbot vs Conversational AI: What Are The Differences
Chatbots are an entrenched part of our online experience. Whether you’re browsing an e-commerce website, reading an informative blog, or engaging with others on your favorite social platform, the likelihood of a chatbot waiting in the wings to support you is high to...![AI Tools Demystified: A Closer Look at Their Essential Impact](https://www.ometrics.com/blog/wp-content/uploads/2023/11/AI-Tools-Demystified-A-Closer-Look-at-Their-Essential-Impact-1.png)
AI Tools Demystified: A Closer Look at Their Essential Impact
Artificial Intelligence, or AI, might sound fancy, but it’s everywhere, quietly changing our world. Think of AI as the competent helper behind the scenes, improving things in ways you might not even realize. From your smartphone predicting your next word to...![AI Chatbots vs. Human Advisors: Finding the Right Balance in Financial Services](https://www.ometrics.com/blog/wp-content/uploads/2023/11/image-of-a-cute-chatbot-main-1.jpg)
AI Chatbots vs. Human Advisors: Finding the Right Balance in Financial Services
The financial services industry is currently going through a significant transformation, and a major driving force behind this change is the integration of artificial intelligence (AI) and chatbots into various aspects of the sector. As technology advances, it begs...![How Chatbot Marketing is Changing the Customer Experience](https://www.ometrics.com/blog/wp-content/uploads/2023/10/How-Chatbot-Marketing-is-Changing-the-Customer-Experience.jpg)
How Chatbot Marketing is Changing the Customer Experience
Just a few years ago, business teams would debate whether there was a business case for adding customer service live chat to the company’s website. Since then, technology has progressed rapidly, and an increasing number of our interactions with brands today are...![How AI is Shaping the Future of Business Communication](https://www.ometrics.com/blog/wp-content/uploads/2023/10/How-AI-is-Shaping-the-Future-of-Business-Communication.jpg)
How AI is Shaping the Future of Business Communication
It’s undeniable that AI is taking an ever-more prominent place in the business world, particularly when it comes to communications. Chatbots, predictive analytics, virtual assistants – these are just some of the tools that businesses are using to optimize...6 Biggest Challenges of AI Marketing and How to Solve Them
AI—“Will it help us or replace us?” mused computer scientist Mesan Ali in his recent Unlayer article. Though a tantalizing thought, there does seem to be a clear answer. For the time being, AI does not seem set to take over human ability due to its certain drawbacks...![Chatbot History, Evolution and What the Future Holds](https://www.ometrics.com/blog/wp-content/uploads/2023/10/Chatbot-History-Evolution-and-What-the-Future-Holds-1080x675.png)