Chatbots vs Live Chat – Users are Confused Ever visit a site and have a chat slider try to engage with you only to find out nobody is there? If you type in your question, you may get one of three responses: After a few seconds you get a live person – a...
Why Your Ecommerce Store Needs A Chatbot… Now In an increasingly globalized environment where companies are struggling to offer products/services in different time zones with localized flavors, the cost of maintaining live customer support can be prohibitive —...
Chatbots are the next big lead generation tool for marketers and businesses to boost their leads and sales. Over the last three years, users have been flocking to messaging apps for private conversations, and using downloaded apps less. Users spend more time messaging...
Ask any sales person and they will tell you if they can get face to face with a prospect and have a conversation, the odds of closing the sale are higher. The next best thing is talking on the phone with the prospect. Conversation Commerce Sales increase for a number...
There’s a certain sense of irony in the notion of chatbots adding humanity, but when you really think about it, it makes complete sense. People want to connect, to have their voices heard and questions answered, and that’s what a chatbot can achieve— to great effect...
Building a chatbot does not have to be overly complex, but it does require a little forethought. We will show how to build a chatbot in a step by step process. Step 1 – What is the purpose of your chatbot Chatbots have a number of purposes such as: Lead...
