Chatbot vs Virtual Assistant – Which is Best For Your Business?

Chatbot vs Virtual Assistant – Which is Best For Your Business?

Chatbots and virtual assistants are the smartest customer service agents in eCommerce. But, do you always wonder what the difference is between a chatbot and a virtual assistant? Chatbot vs virtual assistant is not a complex topic and there are only a few differences...
E-commerce Conversion Funnel – 7 Must Do Steps

E-commerce Conversion Funnel – 7 Must Do Steps

E-commerce Conversion Funnel – 7 Must Do Steps Do you know the crucial step of converting casual website visitors into customers is a huge task? An eCommerce store will have a huge number of website visitors in a day. Do you think every website visitor becomes a...
Bad Bots: 9 Mistakes in AI Chatbots

Bad Bots: 9 Mistakes in AI Chatbots

Do you know how bad bots will hamper your online business and disrupt legitimate traffic? This blog focuses on bad bots and how they affect e-commerce websites. Generally, an e-commerce website will have many casual website visitors. If you see a sudden spike in...
What is HITL (Human-in-the-Loop) in Chatbots?

What is HITL (Human-in-the-Loop) in Chatbots?

Artificial intelligence and Human in the Loop HITL in chatbots are now surpassing human performance by providing instant customer service which is resulting in an increase in sales and AOV by providing product recommendations. By analyzing customer preferences through...
Growth of Artificial Intelligence in eCommerce – 2023

Growth of Artificial Intelligence in eCommerce – 2023

Do you know the exponential growth of Artificial Intelligence in the eCommerce industry? The latest report by Mckinsey & Company conveyed how AI is bringing 20% extra revenue to the eCommerce industry. Artificial Intelligence technology bringing new changes to the...
9 Strategies- How Do Chatbots Qualify Leads for B2B Sites?

9 Strategies- How Do Chatbots Qualify Leads for B2B Sites?

“How do chatbots qualify leads for B2B sites?” is one of the common questions that every eCommerce business owner has. Online businesses qualify leads with multiple strategies. Listing out different criteria and using strategies for the conversation of a website...