Intelligent Surveys with Chatbots

Intelligent Surveys with Chatbots If you want to know what your customers are thinking, you have to ask them questions. But how to you get customers to respond?  Surveys are an obvious choice. But surveys are becoming passe and boring. Nobody wants to take the time to...

How Chatbots Increase Conversion Rate and ROI

By Kelly Campbell, Agency Growth Consultant In today’s data-fueled world, your marketing team probably has a hefty tech stack that they lean on in their daily role. With buzzwords like chatbots, machine learning, natural language processing, deep-learning,...

How Do Colors Affect Your Website Conversions?

Web Design and Its Use of Color Psychology There is a sub-field of psychology called color psychology, and it focuses on studying how colors affect human behavior. The premise here is that colors have certain emotions, attitudes, and values associated with them, and...

Chatbots vs Live Chat – Users are Confused

Chatbots vs Live Chat – Users are Confused Ever visit a site and have a chat slider try to engage with you only to find out nobody is there? If you type in your question, you may get one of three responses: After a few seconds you get a live person – a...

Why Your Ecommerce Store Needs A Chatbot…Now

  Why Your Ecommerce Store Needs A Chatbot… Now In an increasingly globalized environment where companies are struggling to offer products/services in different time zones with localized flavors, the cost of maintaining live customer support can be prohibitive —...