Google Safe Mobile Pop-Ups – What to Know and Solutions

In August Google announced an algorithm update that will reduce the organic positioning of mobile pages if you have full screen pop-ups. The algorithm change takes effect January 2017. Google’s goal is to reduce frustration and death by snake bites (see video below).

Here is what Google said:

“Pages that show intrusive interstitials provide a poorer experience to users than other pages where content is immediately accessible. This can be problematic on mobile devices where screens are often smaller. To improve the mobile search experience, after January 10, 2017, pages where content is not easily accessible to a user on the transition from the mobile search results may not rank as highly.”

Google provided three examples:

  • “Showing a pop-up that covers the main content, either immediately after the user navigates to a page from the search results, or while they are looking through the page.”
  • “Displaying a standalone interstitial that the user has to dismiss before accessing the main content.”
  • “Using a layout where the above-the-fold portion of the page appears similar to a standalone interstitial, but the original content has been inlined underneath the fold.”

mobile popups not allowed by google mobile popups allowed by google

Most interstitial popups are for 3rd party ads or asking to join a mailing list. We have all seen them. If you are collecting emails for a list, you will have to ask your user further down the experiential path and not when they first visit your site. If you are generating ad revenue, then you will have to use a smaller popup or use the Google Display Network ads which of course are acceptable.

Below is an example of interstitial popups that are triggered right when you access the site’s home page. If these are not changed by January 2017, they will drop in organic ranking.

not google approved mobile popupBefore you start freaking out, let’s break this down and see if it affects your business and find the Google-safe solutions. We all should be striving for the best user experience possible, and most of us do not completely block the content of a page before a user can read it. However, it is not clear how Google will tell you if you have been affected by it and how to have your site approved for special use cases. Here is what we know:

  • This only affects your mobile search ranking, not when someone is searching on a desktop. Some mobile popups are allowed, details to follow.
  • This is one of many signals that Google is analyzing so it is not going to drop you completely from the mobile listing.

You should NOT be worried about this algorithm change if:

  • Most traffic is on desktop and always will be. Look at your Google Analytics and see how much organic mobile traffic you have and if your mobile traffic is a big part of your sales and lead conversions.
  • A product or service that must be purchased on a desktop and not a mobile phone. If you are collecting email and contact information at the top of your conversion funnel, you may be affected, but the lower part of your funnel “buy, demo, trial” will not be if it is most often accessed via desktop.
  • A landing page that is not organically positioned and only gets traffic from paid advertising or email campaigns.

If you are using an interstitial popup on mobile:
Here are some of the Google-safe ways to engage your visitors.

  • Only use full page interstitial popups on pages that are not organically positioned and you do not care if they ever are.
  • If you are going to use an interstitial popup on organically positioned pages, have the user trigger the popup to appear by clicking a text link, image or small banner popup that does not cover the text on the page.

Popups that are approved:

  • Small full width banner popups approximately ¼ the screen size or smaller that are positioned at the top of the page out of the way of reading content. When clicked they can become a full screen popup.
  • Text and image triggered popups. You press a link and the popup appears.
  • Lead Sliders and Offers Sliders that do not cover the whole screen and allow the user to first read the page before the slider triggers.
  • Offer Tabs that are on the bottom or side of a page that are opened by the users to read and click.
  • Popups with adult warning messages, legal messages, user approving cookie usage and login screens.
  • Popups that only work on desktop and do not trigger on mobile devices.
  • Popups that trigger after the user has read all the content.

This is an example of a Ometrics Banner popup. The banner can be removed by clicking the X. When the banner is clicked, the user can go to another page via a present hyperlink or a full page popup may appear.

google safe approved mobile banner popup  google safe approved full page mobile popup

Another alternative is to give complete control to the user by using an Offer Slider or Tab or a Lead Slider which they can click to open or a link in your page to trigger the popup. This is an example of a text hyperlink. An image can also be used. Click here text triggered pop-up to see how it presents on desktop and mobile. 

The simple rule is to allow users to read your page first and give them some control of when they want to stop reading to view your pop-up.

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Greg Ahern

Greg Ahern Founder and President of Ometrics® is a fanatic about conversion rate optimization and lead generation. Greg has been a successful Internet entrepreneur since 1994. He speaks at conferences and webinars and has built a number of internet businesses, including web marketing, web development and internet lead generation, which have been successfully acquired. Greg is the Denver Chapter Leader for the Digital Analytics Association. You can follow Greg on Twitter @gregahern and join his CRO Hacks Groups on Facebook and Slack.
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