Ecommerce Chatbot Solution
Ochatbot – AI Chatbot for eCommerce
Have questions about Ochatbot?
Ask it! Experience Ochatbot + Intelligent Web by interacting with the search bar above.
Looking to elevate your online store’s performance? An eCommerce chatbot can do that by engaging your customers, answering their questions, and guiding them to purchase in real time. Ometrics’ Ochatbot is an advanced AI chatbot designed for eCommerce businesses. With its conversational approach, Ochatbot provides a unique personalized shopping experience to customers. Ometrics’ proprietary AI combines Scripted intent-based AI and Generative AI, allowing a hallucination-free experience. Whether you’re using Shopify, BigCommerce, WooCommerce, or WordPress, Ochatbot’s AI-powered solution integrates seamlessly with your platform to help you sell more and support less
CALCULATE YOUR SAVINGS
How much time can you get back with Ochatbot?
Support Ticket Calculator
Key Benefits
Increase Sales
1 out of 4 shoppers makes a purchase when customers engage with Ochatbot
Increase Average Order Value
5%-35% lift in Average Order Value (AOV)
Reduce Support Tickets
25%-45% reduction in customer service support tickets
Frequently Asked Questions
What is an ecommerce chatbot?
An ecommerce chatbot is an AI virtual assistant that engages with customers on your online store. It answers product questions, recommends items, handles support inquiries, and even guides users through checkout, automating tasks to boost sales and improve customer experience.
Which ecommerce platforms does Ochatbot support?
Ochatbot integrates with Shopify, BigCommerce, WooCommerce, and WordPress, and also offers custom installations for other platforms. Installation is typically no-code and takes just minutes.
How can an ecommerce chatbot increase conversions?
Ecommerce chatbots help increase conversions by recommending products in real-time, answering objections, and streamlining the buying journey. Many users see improved cart completion rates, higher average order values, and reduced bounce rates.
What’s the difference between a live chat and an ecommerce chatbot?
Live chat requires human agents to respond in real time, while ecommerce chatbots use AI to automate conversations. Chatbots work 24/7, handle multiple inquiries at once, and deliver consistent responses—freeing up staff and reducing support costs.
Can ecommerce chatbots be customized for different industries?
Yes. Ochatbot supports flexible customization options. Whether you’re in fashion, electronics, health, or home goods, you can create unique flows, upload custom product info, and train the chatbot to reflect your brand’s tone and offerings.