Blogs

AI Chatbot Trends in 2021

As we enter 2021 we continue to adapt to the challenges that companies face through the COVID-19 global pandemic. The events have changed how we interact with each other and moved many companies into the digital world. Here we are looking at the chatbot trends in 2021. Used in many industries, chatbots are able to meet any business’s needs. Many...

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What Is A Chatbot?

Often our customers ask "What Is A Chatbot?". There are many types of chatbots and many misconceptions about what chatbots can and can not do. This article will help clear up your questions about what is a chatbot.   What is a Chatbot? As businesses move from brick and mortar shops to online ecommerce stores, especially during COVID,...

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Trending Tools for UI Test Automation

Web UI test automation tools are getting smarter thanks to AI and ML, and have become much more accessible and easy to use by both novices and experts in the test automation field. This article highlights the trending test automation tools that are most popular among the QA teams, due to their versatility, robustness, community support, and...

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How to Build an AI Chatbot Quick Tips #7

Quick AI Chatbot tips about how to build an AI chatbot. This tip is about the most common ecommerce chatbot support question... Where is my order? Learn more by taking our free AI Chatbot Course at https://www.ometrics.com/chatbotcourse/ Hi, welcome back to How to Build a Chatbot Quick Tips Number Seven. Order status, order status is the most...

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How to Build an AI Chatbot Quick Tips #6

Quick AI Chatbot tips about how to build an AI chatbot. This is about using coupons in your ecommerce chatbot. Learn more by taking our free AI Chatbot Course at https://www.ometrics.com/chatbotcourse/ Hi, welcome back to How to Build a Chatbot Quick Tip Number Six. Coupons, coupons are tricky. When people are checking out, they often forget the...

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