Blogs

Live Chat vs. AI Chatbots: What They Are & How They Work Best Together

Engaging your website visitors in unique ways is challenging. You want to give them information or guide them in certain directions, but they need to feel like they are the ones in control. This is where Live Chat and AI Chatbots truly shine. There are key differences between the two, but when used in conjunction, they provide the best way to...

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Best BigCommerce Agency and Developer Reviews

It’s commonplace for businesses to hire an agency to handle their eCommerce and this is no different on the BigCommerce marketplace. Navigating which agency to choose, though, poses a challenge depending on each business’s situation. Here we will help by taking a look at each agency listed as a Certified BigCommerce Partner or higher to aid in...

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Best Magento Extensions

A Line-up of the Best Magento Extensions Magento is a great eCommerce platform for businesses who have moved beyond the beginner phase.  There is a free open source version for do-it-yourself website builders. This is great for small- to medium-sized businesses.  The paid version is suitable for large businesses that need the advanced features of...

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Best Shopify Agencies and Developer Reviews

Although Shopify is known for its simple setup, hiring a Shopify Ad Agency for Shopify development is common.  And you want to pick one of the best Shopify agents.  The beauty of Shopify is the ability to add third party tools like Ochatbot’s Shopify chatbot to increase sales.Navigating the world of Shopify can be overwhelming and confusing at...

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2020 Best Live Chat Reviews Comparison Guide

Live chat allows customers get excellent service which not only solves their immediate issue but can also close sales and increase the company's positive reputation.  The top 5 benefits of a live chat system are: Support, especially for software help Sign up processes Answering sales questions for products with a lot of options Targeted proactive...

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