Transform Online Shopping with a Shopify Chatbot
Boost sales, enhance customer engagement, and streamline support with our AI-driven chatbot.
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Key Benefits
Increase Sales
1 out of 4 shoppers makes a purchase when customers engage with Ochatbot
Increase Average Order Value
5%-35% lift in Average Order Value (AOV)
Reduce Support Tickets
25%-45% reduction in customer service support tickets
AI Shopping Assistant
With Ochatbot seamlessly connected to your product database, customers can browse and make purchases directly within the chatbot window. As they chat, the AI offers smart, tailored product recommendations, creating a more engaging and personalized shopping experience that often leads to larger cart sizes.
Natural, Free-Flowing Conversations
Shoppers can naturally shift topics at any time during their journey, just like talking to a real person. Powered by Ometrics’ advanced generative AI and Natural Language Processing (NLP), the chatbot supports flexible, unscripted dialogue rather than rigid, predefined paths.
Ochatbot Shopify Library
Shopify is a popular e-commerce platform that combines powerful functionalities with a user-friendly interface. With its customizable templates and multi-channel selling capabilities, Shopify simplifies the process of setting up and managing an online store. Its extensive Shopify App Store also makes it easy to find the plugins you need to enhance your online site. Shopify is a great option for businesses of all sizes.
Not only are we chatbot experts, but we have a wealth of resources on how to improve and maximize your Shopify store. Click below to discover tips and tricks on how to make the most of your Shopify Store.
Frequently Asked Questions
How do I install a Shopify chatbot like Ochatbot on my Shopify store?
Installing Ochatbot is easy, as it’s available on the Shopify App Store. Just install the app and connect it to your store. Ochatbot’s AI will automatically ingest your store data (SKUs, blogs, FAQs, etc.) and be ready in minutes. You can then customize chat flows, triggers, and appearance in the Ochatbot dashboard.
Does Ochatbot work with other apps, CRMs or live chat tools?
Yes. Ochatbot connects to thousands of other systems via Zapier. You can send leads, support tickets or subscribers to your CRM, helpdesk, or email list in real time. It also supports third-party live chat tools or its own built-in live chat.
Can Ochatbot help recover abandoned carts?
Yes. Ochatbot has an abandoned cart recovery feature. It uses browser cookies (remembering users for up to 30 days) so that when a customer returns to your store, the chatbot can remind them of items left in their cart and encourage them to complete checkout. Ochatbot will actively nudge shoppers who leave without buying, helping recover potentially lost sales.
Can a Shopify chatbot increase sales on my store?
Yes! Ochatbot’s Shopify chatbot increases Average Order Value (AOV) by suggesting relevant upsells and cross-sells during conversations. It also recovers abandoned carts and guides users through the checkout process, all of which contribute to higher sales.
What AI capabilities does Ochatbot use?
Ochatbot is an AI chatbot combining NLP and Ometrics unique generative AI. It ingests your store content (product info, FAQs, policies, etc.) and uses that knowledge to answer customer queries in a human-like way. You can import or script important FAQ and policy text, and Ochatbot will become a “business expert” on your products. The system is no-code – the chatbot can be “built” in minutes with generative AI, but it also supports scripted workflows if you have specific intents (ideal for regulated industries)