{"id":8241,"date":"2023-04-18T15:59:08","date_gmt":"2023-04-18T21:59:08","guid":{"rendered":"https:\/\/www.ometrics.com\/blog\/?p=8241"},"modified":"2023-08-30T12:19:17","modified_gmt":"2023-08-30T18:19:17","slug":"best-ecommerce-platforms","status":"publish","type":"post","link":"https:\/\/www.ometrics.com\/blog\/moving-away-from-magento\/","title":{"rendered":"Moving Away from Magento: Where Businesses Can Turn To Next"},"content":{"rendered":"\n\n[et_pb_section fb_built=&#8221;1&#8243; theme_builder_area=&#8221;post_content&#8221; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221;][et_pb_row _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; type=&#8221;4_4&#8243; theme_builder_area=&#8221;post_content&#8221;][et_pb_text _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; theme_builder_area=&#8221;post_content&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243;]<p><span style=\"font-weight: 400;\">Are you trying to figure out the best eCommerce platform to launch your business? Or are you a business currently using Magento and finding it more of a headache than it\u2019s worth? In this article, we will review and compare several eCommerce platforms so you can feel more confident making an educated opinion.<\/span><\/p>\n<h2><span style=\"font-weight: 400;\">What is Magento and Why Are Businesses Moving Away from It?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Magento is an open-source eCommerce platform that has been a popular choice for businesses looking to create an online store. However, with the emergence of newer, more user-friendly eCommerce platforms, it might be time for businesses to consider moving away from Magento.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Here are some reasons why businesses should reconsider Magento:<\/span><\/p>\n<ol>\n<li><strong>Steep Learning Curve<\/strong><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">Magento is known for its steep learning curve, making it difficult for small businesses or startups to set up and manage their eCommerce store. The platform requires technical knowledge and a skilled developer to customize and optimize the website fully. Therefore, businesses with limited resources might find it challenging to learn and manage the platform effectively.<\/span><\/p>\n<ol start=\"2\">\n<li><strong> Expensive Upgrades<\/strong><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">Magento requires constant upgrades to stay up-to-date with the latest features and security patches. These upgrades can be costly and time-consuming, a major issue for businesses trying to grow their online presence. Furthermore, some upgrades require developers&#8217; assistance, increasing the overall cost of upgrading the platform.<\/span><\/p>\n<ol start=\"3\">\n<li><strong> High Maintenance Costs<\/strong><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">Magento&#8217;s high maintenance costs make it a less attractive option for small businesses. The platform requires regular updates, security patches, and server maintenance, which can be costly and time-consuming. Moreover, Magento&#8217;s complex architecture makes it difficult to troubleshoot and fix issues, increasing the overall maintenance cost.<\/span><\/p>\n<ol start=\"4\">\n<li><strong> Slow Performance<\/strong><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">Magento is known to have slow performance due to its complex architecture and database structure. Slow load times can negatively impact user experience, leading to lower conversion rates and higher bounce rates. Furthermore, slow performance can also impact search engine rankings, making it harder for businesses to attract organic traffic.<\/span><\/p>\n<ol start=\"5\">\n<li><strong> Limited Support<\/strong><\/li>\n<\/ol>\n<p><span style=\"font-weight: 400;\">Magento offers limited and very expensive support compared to other eCommerce platforms. The platform&#8217;s support is primarily community-driven, which means businesses might face issues that take longer to resolve. In addition, Magento&#8217;s support team only assists with the core platform, leaving businesses to manage the rest of their eCommerce site independently.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">For many small businesses, the cost and time it takes to develop a fully functioning Magento site are simply not worth the effort. Magento works best for large, established sites with thousands of SKUs and access to support, i.e. you have a developer or consultant available to help manage the site. As such, businesses should consider moving to other eCommerce platforms that offer better customization options, are easier to manage, and have lower maintenance costs.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Now, let\u2019s take a look at some of Magento\u2019s biggest competitors, including Shopify, WooCommerce, BigCommerce, and Squarespace. When it comes to choosing an e-commerce platform for your business, there are several factors to consider. Factors like pricing, ease of use, features, scalability, and support are crucial in making an informed decision.<\/span><\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; type=&#8221;4_4&#8243; theme_builder_area=&#8221;post_content&#8221;][et_pb_text _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; theme_builder_area=&#8221;post_content&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243; custom_margin=&#8221;||-39px|||&#8221;]<h1><span style=\"font-weight: 400;\">Overview of eCommerce Sites<\/span><\/h1>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; type=&#8221;4_4&#8243; theme_builder_area=&#8221;post_content&#8221;][et_pb_text _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; theme_builder_area=&#8221;post_content&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243;]<p>&nbsp;<\/p>\n<table style=\"height: 816px; border-color: black; border-style: dotted; background-color: #d9d9d9;\" border=\"1\">\n<tbody>\n<tr style=\"height: 24px;\">\n<td style=\"width: 157px; height: 24px;\"><\/td>\n<td style=\"text-align: center; width: 141px; height: 24px;\"><strong>Shopify<\/strong><\/td>\n<td style=\"text-align: center; width: 162px; height: 24px;\"><strong>WooCommerce<\/strong><\/td>\n<td style=\"text-align: center; width: 150px; height: 24px;\"><strong>BigCommerce<\/strong><\/td>\n<td style=\"text-align: center; width: 230px; height: 24px;\"><strong>Squarespace<\/strong><\/td>\n<td style=\"text-align: center; width: 147px; height: 24px;\"><strong>Magento<\/strong><\/td>\n<\/tr>\n<tr style=\"height: 336px;\">\n<td style=\"text-align: center; width: 157px; height: 336px;\"><strong>Pricing<\/strong><\/td>\n<td style=\"width: 141px; height: 336px;\">\n<p><span style=\"font-weight: 400;\">Shopify Starter: $5\/mo.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Basic plan: $39\/mo<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Shopify plan: $105\/mo<\/span><\/p>\n<p><span style=\"font-weight: 400;\"> Advanced plan: $399\/mo<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The Shopify Plus plan starts at $2000\/mo<\/span><\/p>\n<\/td>\n<td style=\"width: 162px; height: 336px;\"><span style=\"font-weight: 400;\">Free<\/span><\/td>\n<td style=\"width: 150px; height: 336px;\">\n<p><span style=\"font-weight: 400;\">Standard: $29.95\/mo<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Plus: $79.95\/mo<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Pro: $299\/mo\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Enterprise: Custom pricing<\/span><\/p>\n<\/td>\n<td style=\"width: 230px; height: 336px;\">\n<p><span style=\"font-weight: 400;\">Business plan: $23\/mo<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Basic Commerce: $27\/mo<\/span><\/p>\n<p><span style=\"font-weight: 400;\"> Advanced Commerce: $49\/mo. All billed annually. Month to month available at a higher price.<\/span><\/p>\n<\/td>\n<td style=\"width: 147px; height: 336px;\">\n<p><span style=\"font-weight: 400;\">Magento Open Source: free.<\/span><\/p>\n<p><span style=\"font-weight: 400;\"> Magento Commerce starts at $1,988\/mo<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Magento Commerce Cloud starts at $2,800\/mo<\/span><\/p>\n<\/td>\n<\/tr>\n<tr style=\"height: 48px;\">\n<td style=\"text-align: center; width: 157px; height: 48px;\"><strong>Ease of Use<\/strong><\/td>\n<td style=\"width: 141px; height: 48px;\"><span style=\"font-weight: 400;\">Easy to use<\/span><\/td>\n<td style=\"width: 162px; height: 48px;\"><span style=\"font-weight: 400;\">Coding &amp; technical knowledge required<\/span><\/td>\n<td style=\"width: 150px; height: 48px;\"><span style=\"font-weight: 400;\">Slight learning curve<\/span><\/td>\n<td style=\"width: 230px; height: 48px;\"><span style=\"font-weight: 400;\">Easy to use<\/span><\/td>\n<td style=\"width: 147px; height: 48px;\"><span style=\"font-weight: 400;\">Requires in-depth-coding knowledge<\/span><\/td>\n<\/tr>\n<tr style=\"height: 48px;\">\n<td style=\"text-align: center; width: 157px; height: 48px;\"><strong>3rd party plugins &amp; add-ons<\/strong><\/td>\n<td style=\"width: 141px; height: 48px;\"><span style=\"font-weight: 400;\">6000+ free &amp; paid apps and plugins<\/span><\/td>\n<td style=\"width: 162px; height: 48px;\"><span style=\"font-weight: 400;\">400+ free &amp; paid apps and plugins<\/span><\/td>\n<td style=\"width: 150px; height: 48px;\"><span style=\"font-weight: 400;\">100+ free &amp; paid apps and plugins<\/span><\/td>\n<td style=\"width: 230px; height: 48px;\"><span style=\"font-weight: 400;\">30+ extensions available<\/span><\/td>\n<td style=\"width: 147px; height: 48px;\"><span style=\"font-weight: 400;\">5000+<\/span><\/td>\n<\/tr>\n<tr style=\"height: 240px;\">\n<td style=\"text-align: center; width: 157px; height: 240px;\"><strong>Payment Options &amp; fees<\/strong><\/td>\n<td style=\"width: 141px; height: 240px;\"><span style=\"font-weight: 400;\">100+ payment gateways &amp; up 2% per sale for transaction fees<\/span><\/td>\n<td style=\"width: 162px; height: 240px;\"><span style=\"font-weight: 400;\">100+ payment gateways &amp; 0 transaction fees\u00a0<\/span><\/td>\n<td style=\"width: 150px; height: 240px;\"><span style=\"font-weight: 400;\">65+ payment gateways &amp;0 transaction fees<\/span><\/td>\n<td style=\"width: 230px; height: 240px;\">\n<p><span style=\"font-weight: 400;\">Stripe (2.9% plus 30 cents\/transaction) and Paypal (3.49% plus 49 cents\/ transaction)<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Squarespace charges and additional 3% transaction fee on all sales for merchants on the Business plan<\/span><\/p>\n<\/td>\n<td style=\"width: 147px; height: 240px;\"><span style=\"font-weight: 400;\">3 main payment gateways and additional gateways are available.<\/span><\/td>\n<\/tr>\n<tr style=\"height: 48px;\">\n<td style=\"text-align: center; width: 157px; height: 48px;\"><strong>Customization<\/strong><\/td>\n<td style=\"width: 141px; height: 48px;\"><span style=\"font-weight: 400;\">11 free themes &amp; 60+ paid themes<\/span><\/td>\n<td style=\"width: 162px; height: 48px;\"><span style=\"font-weight: 400;\">Unlimited<\/span><\/td>\n<td style=\"width: 150px; height: 48px;\"><span style=\"font-weight: 400;\">12 free themes &amp; 100+ paid themes<\/span><\/td>\n<td style=\"width: 230px; height: 48px;\"><span style=\"font-weight: 400;\">140 templates<\/span><\/td>\n<td style=\"width: 147px; height: 48px;\"><span style=\"font-weight: 400;\">Yes<\/span><\/td>\n<\/tr>\n<tr style=\"height: 72px;\">\n<td style=\"text-align: center; width: 157px; height: 72px;\"><strong>DTC &amp; Wholesale through one platform<\/strong><\/td>\n<td style=\"width: 141px; height: 72px;\"><span style=\"font-weight: 400;\">Yes, starting with the Plus plan<\/span><\/td>\n<td style=\"width: 162px; height: 72px;\"><span style=\"font-weight: 400;\">Yes, available through additional plugins<\/span><\/td>\n<td style=\"width: 150px; height: 72px;\"><span style=\"font-weight: 400;\">Yes, requires a custom code<\/span><\/td>\n<td style=\"width: 230px; height: 72px;\"><span style=\"font-weight: 400;\">No<\/span><\/td>\n<td style=\"width: 147px; height: 72px;\"><span style=\"font-weight: 400;\">Yes, requires a custom code<\/span><\/td>\n<\/tr>\n<\/tbody>\n<\/table>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; type=&#8221;4_4&#8243; theme_builder_area=&#8221;post_content&#8221;][et_pb_text _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; theme_builder_area=&#8221;post_content&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243;]<h2><b>Shopify<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Shopify is an e-commerce platform that allows businesses to create and manage their own online stores. The platform was founded in 2006 and has since grown to become one of the most popular e-commerce solutions on the internet, powering over a million online stores worldwide.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With Shopify, businesses can easily create a professional-looking online store without the need for extensive technical knowledge. The platform offers a wide range of customizable templates and themes, as well as a variety of features and tools to help businesses manage their online sales.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">One of the key benefits of Shopify is its ease of use. The platform has a user-friendly interface that makes it easy to set up and manage your online store. Additionally, it comes with comprehensive documentation and a large community of users who can provide support and guidance.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Shopify also offers a range of features and tools to help businesses manage their online sales, including:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><strong>Payment gateway integration:<\/strong> Shopify integrates with a wide range of payment gateways, including PayPal, Stripe, and Apple Pay, to make it easy for businesses to accept payments online.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><strong>Inventory management:<\/strong> The platform allows businesses to easily manage their inventory levels and track stock levels in real time.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><strong>Marketing tools:<\/strong> Shopify comes with a range of built-in marketing tools to help businesses promote their online store, including email marketing, social media integrations, and SEO features.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><strong>Shipping options:<\/strong> Shopify offers a range of shipping options and integrations, allowing businesses to offer their customers a variety of delivery options.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><strong>App store:<\/strong> The Shopify app store offers a wide range of apps and plugins to help businesses customize and extend the functionality of their online store.<\/span><\/li>\n<\/ul>\n<p><b>Pros:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><strong>Easy to use:<\/strong> Shopify is a user-friendly platform that makes it easy for businesses to set up and manage their online stores, even without technical expertise.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><strong>All-in-one solution:<\/strong> Shopify provides an all-in-one solution for businesses, offering a range of features and tools to help manage online sales, inventory, shipping, and marketing.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><strong>Design and customization:<\/strong> Shopify provides a range of customizable templates and themes, as well as a drag-and-drop website builder, allowing businesses to create a professional-looking online store with ease.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><strong>Security:<\/strong> Shopify provides secure hosting and payment processing, making it a safe and trustworthy option for businesses and customers alike.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><strong>Customer support:<\/strong> Shopify provides comprehensive customer support, including 24\/7 support via phone, email, and live chat, as well as a large community of users who can offer guidance and support.<\/span><\/li>\n<\/ul>\n<p><b>Cons:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><strong>Monthly fees:<\/strong> Shopify charges a monthly fee to use its platform, which can add up quickly for businesses with high sales volumes. Additionally, transaction fees are charged on each sale made through the platform, which can increase the overall cost of using the platform.<\/span><span style=\"font-weight: 400;\"><\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><strong>Limited customization:<\/strong> While Shopify offers a range of customizable templates and themes, some businesses may find the platform&#8217;s customization options limited compared to other e-commerce solutions.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><strong>App dependencies:<\/strong> To fully customize and extend the functionality of a Shopify store, businesses may need to rely on third-party apps, which can add additional costs and dependencies.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><strong>SEO limitations:<\/strong> While Shopify offers some SEO features, the platform may not be as SEO-friendly as other e-commerce solutions. Many create a separate WordPress site for\u00a0 a blog although Shopify now has a blog feature called news.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><strong>Platform dependency:<\/strong> As Shopify is a hosted platform, businesses are reliant on Shopify&#8217;s servers to run their online store. This can limit a business&#8217;s ability to customize and control its online store and may be a concern for businesses that require complete control over their website.<\/span><\/li>\n<\/ul>\n<p><b>Pricing:<\/b><\/p>\n<p><b>*<\/b><span style=\"font-weight: 400;\">Shopify is free to try for three days, then $1\/month for 3 months.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Shopify Lite: $5 per month &#8211; This plan allows businesses to add Shopify&#8217;s &#8220;Buy&#8221; button to an existing website or social media page, enabling customers to make purchases without leaving the site. It also includes a basic point-of-sale (POS) system for in-person sales. <\/span><b>Note: This plan is not available to new merchants and does not include an online store.<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Basic Shopify: $39 per month &#8211; This plan includes two staff accounts, up to 77% shipping discount, and all the basic features needed to set up an online store, such as an online store with unlimited products, 24\/7 support, discount codes, and abandoned cart recovery.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Shopify: $105 per month &#8211; This plan includes five staff accounts, up to 88% shipping discount, and other additional features, such as gift cards, professional reports, and abandoned cart recovery emails.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Advanced Shopify: $399 per month &#8211; This plan includes fifteen staff accounts and other advanced features, such as an advanced report builder, third-party calculated shipping rates, and real-time carrier shipping.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In addition to these main pricing plans, Shopify offers a Shopify Plus plan for enterprise-level businesses starting at $2000\/month and additional features such as custom checkout, dedicated support, and advanced security.<\/span><\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_2,1_2&#8243; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;20px||||false|false&#8221; link_option_url=&#8221;https:\/\/www.ometrics.com\/ochatbot-for-enterprise\/&#8221; border_radii=&#8221;on|3px|3px|3px|3px&#8221; border_width_all=&#8221;3px&#8221; border_color_all=&#8221;#68AB37&#8243; saved_tabs=&#8221;all&#8221; global_colors_info=&#8221;{}&#8221; global_module=&#8221;5922&#8243; theme_builder_area=&#8221;post_content&#8221;][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_image src=&#8221;https:\/\/www.ometrics.com\/blog\/wp-content\/uploads\/2019\/08\/Ochatbot_Shopify-420&#215;420.png&#8221; alt=&#8221;shopify plugins&#8221; title_text=&#8221;Ochatbot_Shopify-420&#215;420&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][\/et_pb_image][\/et_pb_column][et_pb_column type=&#8221;1_2&#8243; _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_text _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;|3px||3px|false|false&#8221; border_width_all=&#8221;0px&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<h4><strong>True AI to engage customers for eCommerce, business leads, and customer support.<\/strong><\/h4>\n<h4><strong>Create happy customers while growing your business!<\/strong><\/h4>\n<div><\/div>\n<ul>\n<li>\n<h4>5% to 35% Increase in AOV*<\/h4>\n<\/li>\n<li>\n<h4>20% to 40% Increase in Revenue*<\/h4>\n<\/li>\n<li>\n<h4>25% to 45% Reduction in Tickets with a Customer Service Chatbot<\/h4>\n<\/li>\n<\/ul>\n<p><strong><span style=\"color: #008000;\">We Guarantee Results&#8230; Or Work For Free!<\/span><\/strong><\/p>[\/et_pb_text][et_pb_button button_url=&#8221;https:\/\/www.ometrics.com\/ochatbot-for-enterprise\/&#8221; button_text=&#8221;Learn More&#8221; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; custom_button=&#8221;on&#8221; button_text_size=&#8221;24px&#8221; button_text_color=&#8221;#000000&#8243; button_bg_color=&#8221;#E09900&#8243; button_border_width=&#8221;0px&#8221; button_icon=&#8221;&#x3d;||divi||400&#8243; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][\/et_pb_button][et_pb_text _builder_version=&#8221;4.16&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<div data-pm-slice=\"1 1 []\" data-en-clipboard=\"true\">*When shoppers engage with Ochatbot\u00ae<\/div>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; type=&#8221;4_4&#8243; theme_builder_area=&#8221;post_content&#8221;][et_pb_text _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; theme_builder_area=&#8221;post_content&#8221; hover_enabled=&#8221;0&#8243; sticky_enabled=&#8221;0&#8243;]<h2><b>WooCommerce\u00a0<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Unlike the others, WooCommerce is not a platform itself. WooCommerce is an open-source e-commerce plugin for WordPress that allows you to create an online store to sell products or services. It is a flexible and powerful platform that enables small and large businesses alike to easily set up an online store with little to no technical knowledge.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Created by WordPress theme developer WooThemes, WooCommerce was acquired by Automattic, the company behind WordPress, in 2015. Since then, it has become one of the most popular e-commerce platforms on the internet, powering more than 4 million online stores worldwide.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">One of the key benefits of WooCommerce is that it is open-source, meaning that it is free to download, install, and use. This makes it an affordable option for businesses of all sizes. Additionally, WooCommerce is highly customizable, with a vast selection of themes and plugins available to add extra features and functionality to your online store.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With WooCommerce, you can sell physical and digital products, as well as subscriptions and memberships. You can also set up different shipping options, tax rates, and payment gateways to suit your business needs. Furthermore, the platform comes with a range of built-in marketing tools to help you drive traffic and sales, such as coupons, discounts, and email marketing integrations.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">One of the standout features of WooCommerce is its ease of use. The platform has a user-friendly interface that makes it easy to set up and manage your online store. Additionally, it comes with comprehensive documentation and a large community of users who can provide support and guidance.<\/span><\/p>\n<p><b>Pros<\/b><span style=\"font-weight: 400;\">\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><strong>Flexibility:<\/strong> WooCommerce is a highly customizable platform that can be adapted to suit the unique needs of your business. You can choose from a wide range of plugins and themes to add extra features and functionality to your online store.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><strong>Integration with WordPress:<\/strong> As WooCommerce is a plugin for WordPress, it integrates seamlessly with the world&#8217;s most popular content management system. This makes it easy to manage your online store alongside your website content.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><strong>Affordable:<\/strong> WooCommerce is open-source and free to use, which makes it an affordable option for businesses of all sizes.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><strong>Strong community support:<\/strong> As WooCommerce is used by millions of people worldwide, there is a vast community of users who can offer support, advice, and guidance.<\/span><\/li>\n<\/ul>\n<p><b>Cons:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><strong>Technical knowledge required:<\/strong> While WooCommerce is user-friendly, setting up and customizing your online store may still require some technical knowledge. This can be challenging for those who are less tech-savvy.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><strong>Cost of add-ons:<\/strong> While WooCommerce is free, many of the plugins and themes that add extra features and functionality to your online store come at a cost. This can add up quickly and increase the overall cost of using the platform.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><strong>Performance issues:<\/strong> As WooCommerce is a plugin for WordPress, it can be affected by the same performance issues as the CMS. This can lead to slow loading times and website crashes if not managed properly.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><strong>Security concerns:<\/strong> As with any e-commerce platform, there are always security concerns. While WooCommerce is generally considered safe and secure, it is important to take the necessary precautions to protect your online store and customer data.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><strong>Limited scalability:<\/strong> While WooCommerce can handle a large volume of sales, it may not be the best choice for businesses with extremely high traffic or complex e-commerce requirements. In these cases, a more specialized e-commerce platform may be necessary.<\/span><\/li>\n<\/ul>\n<p><b>Pricing:<\/b><\/p>\n<p><span style=\"font-weight: 400;\">Although WooCommerce is free, this does not mean you\u2019ll have a free, no-cost e-commerce store. The costs to figure in are the cost of hosting a WordPress, domain name, custom themes, and additional plugins to maximize the functionality.\u00a0<\/span><\/p>\n<h2><b>BigCommerce<\/b><span style=\"font-weight: 400;\">\u00a0<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">BigCommerce is an e-commerce platform that allows businesses to create and manage their online stores. The platform was founded in 2009 and has since grown to become one of the most popular e-commerce solutions on the internet, powering over 60,000 online stores worldwide.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With BigCommerce, businesses can easily create a professional-looking online store without the need for extensive technical knowledge. The platform offers a wide range of customizable templates and themes, as well as a variety of features and tools to help businesses manage their online sales.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">One of the key benefits of BigCommerce is its scalability. The platform can accommodate businesses of all sizes, from small startups to enterprise-level organizations. Additionally, it comes with comprehensive documentation and a large community of users who can provide support and guidance.<\/span><\/p>\n<p><b>Pros:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><strong>Payment gateway integration:<\/strong> BigCommerce integrates with a wide range of payment gateways, including PayPal, Stripe, and Apple Pay, to make it easy for businesses to accept payments online.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><strong>Inventory management:<\/strong> The platform allows businesses to easily manage their inventory levels and track stock levels in real-time.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><strong>Marketing tools:<\/strong> BigCommerce comes with a range of built-in marketing tools to help businesses promote their online store, including email marketing, social media integrations, and SEO features.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><strong>Shipping options:<\/strong> BigCommerce offers a range of shipping options and integrations, allowing businesses to offer their customers a variety of delivery options.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><strong>App store:<\/strong> The BigCommerce app store offers a wide range of apps and plugins to help businesses customize and extend the functionality of their online store.<\/span><\/li>\n<\/ul>\n<p><b>Cons:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><strong>Cost:<\/strong> BigCommerce charges a monthly fee to use its platform, which can add up quickly for businesses with high sales volumes.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><strong>Limited customization:<\/strong> While BigCommerce offers a range of customizable templates and themes, some businesses may find the platform&#8217;s customization options limited compared to other e-commerce solutions.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><strong>Technical knowledge:<\/strong> While BigCommerce is designed to be user-friendly, businesses may still need technical knowledge to fully leverage the platform&#8217;s features and functionality.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><strong>SEO limitations:<\/strong> While BigCommerce offers some SEO features, the platform may not be as SEO-friendly as other e-commerce solutions.<\/span><\/li>\n<\/ul>\n<p><b>Pricing:<\/b><\/p>\n<p><span style=\"font-weight: 400;\">*Free 15-day trial.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Standard: $29.95 per month &#8211; Up to $50,000 sales\/year, unlimited products, staff accounts, and storage, Marketplace and social integrations (Amazon, eBay, Facebook, and more), single page checkout, product ratings and reviews, and more.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Plus: $79.95 per month &#8211; This plan includes all the features of the Standard plan, plus up to $180,000 sales\/year, special credit card rates via Paypal powered by Braintree<\/span><span style=\"font-weight: 400;\">, <\/span><span style=\"font-weight: 400;\">customer groups and segmentation, stored credits, and abandoned cart saver.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Pro: $299\/month &#8211; This plan includes all the features of the Plus plan, as well as up to $400,000 sales\/year, faceted search features, custom SSL, Google customer reviews, and product filtering.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Enterprise: Custom pricing &#8211; This plan is designed for large businesses with complex needs and offers custom pricing and features such as advanced product filtering, custom facets, and custom SSL.<\/span><\/p>\n<h2><b>Squarespace<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Squarespace is a website builder that allows businesses to create professional-looking websites without the need for extensive technical knowledge. While Squarespace is primarily known as a website builder, it also offers a range of e-commerce features that allow businesses to sell products and services online.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">With Squarespace&#8217;s e-commerce functionality, businesses can easily create an online store and manage their sales, inventory, and payments. Squarespace offers a variety of customizable templates and themes, as well as a range of features and tools to help businesses create a unique and engaging online store.<\/span><\/p>\n<p><b>Pros:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><strong>Easy setup:<\/strong> Squarespace makes it easy for businesses to set up an online store with no technical knowledge required. The platform provides a step-by-step guide to help businesses get started quickly.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><strong>Customizable templates:<\/strong> Squarespace offers a range of customizable templates and themes, allowing businesses to create a unique and engaging online store that reflects their brand.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><strong>All-in-one platform:<\/strong> Squarespace provides a comprehensive suite of features and tools to help businesses manage their online sales, including payment gateway integration, inventory management, and shipping options.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><strong>Analytics:<\/strong> Squarespace provides comprehensive analytics and reporting features, allowing businesses to track their online store&#8217;s performance and make data-driven decisions.<\/span><\/li>\n<\/ul>\n<ol><\/ol>\n<p><b>Cons:<\/b><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><strong>Limited customization:<\/strong> While Squarespace offers a range of beautiful and customizable templates and themes, some businesses may find the platform&#8217;s customization options limited compared to other e-commerce solutions.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><strong>Transaction fees:<\/strong> Squarespace charges transaction fees on all sales made through its platform, which can add up quickly for businesses with high sales volumes.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><strong>Limited integrations:<\/strong> Squarespace has limited integrations with third-party apps and plugins compared to other e-commerce solutions, which could limit a business&#8217;s ability to customize and extend the functionality of its online store.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\"><strong>Limited support:<\/strong> Squarespace&#8217;s support options are limited compared to other e-commerce solutions, which could make it difficult for businesses to get help when they need it.<\/span><\/li>\n<\/ul>\n<p><b>Pricing:<\/b><\/p>\n<p><span style=\"font-weight: 400;\">*14-day free trial. Squarespace features a $16\/month personal plan, but this is not recommended for e-commerce,<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Business: $23\/month (billed annually) &#8211; This plan is great for businesses with low-volume sales and only offers basic online transactions. The plan includes all the features of the Personal plan, as well as additional features such as advanced customization, powerful website analytics, and integrated accounting tools.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Basic Commerce: $27\/month (billed annually) &#8211; Good for businesses with a steady flow of traffic. This plan includes all the features of the Business plan, as well as features specifically tailored to e-commerce, product reviews, inventory management, mobile-optimized sites, and a 0% translation fee.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Advanced Commerce: $49 per month (billed annually) &#8211; This plan includes all the features of the Basic Commerce plan, as well as advanced e-commerce features such as abandoned cart recovery, flexible discounts, the ability to sell subscriptions, and advanced discounting.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2><span style=\"font-weight: 400;\">Final Verdict<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Magento has been a popular choice for businesses in the past, but with the emergence of newer, more user-friendly eCommerce platforms, it may be time for businesses to consider moving away from Magento. The platform has a steep learning curve, requires expensive upgrades, has high maintenance costs, and has slow performance. Furthermore, it offers limited support, which can make it challenging for businesses to resolve issues.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Shopify, WooCommerce, BigCommerce, and Squarespace are some of Magento&#8217;s biggest competitors. <\/span><b>Shopify<\/b><span style=\"font-weight: 400;\">, in particular, is an all-in-one solution that is easy to use, provides a range of features and tools, and has comprehensive customer support. While there are some drawbacks, such as monthly fees and limited customization, Shopify remains a popular choice for businesses looking to create an online store. Ultimately, when choosing an eCommerce platform, businesses should consider factors such as pricing, ease of use, features, scalability, and support to make an informed decision.<\/span><\/p>\n<p>&nbsp;<\/p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]\n\n","protected":false},"excerpt":{"rendered":"<p>Are you trying to figure out the best eCommerce platform to launch your business? Or are you a business currently using Magento and finding it more of a headache than it\u2019s worth? In this article, we will review and compare several eCommerce platforms so you can feel more confident making an educated opinion. What is [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":8287,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[18],"tags":[],"class_list":["post-8241","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-conversion-rate-optimization"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Moving Away from Magento: Where Businesses Can Turn To Next<\/title>\n<meta name=\"description\" content=\"Without an experienced developer, Magento can be more of a headache than it&#039;s worth. 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