{"id":9493,"date":"2024-08-02T13:25:53","date_gmt":"2024-08-02T19:25:53","guid":{"rendered":"https:\/\/www.ometrics.com\/blog\/?page_id=9493"},"modified":"2024-08-02T13:25:57","modified_gmt":"2024-08-02T19:25:57","slug":"how-to-enable-third-party-cookies","status":"publish","type":"page","link":"https:\/\/www.ometrics.com\/blog\/support\/how-to-enable-third-party-cookies\/","title":{"rendered":"How to Enable Third-Party Cookies"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_fullwidth_header title=&#8221;Gain Insights. Engage Users. Grow Sales.&#8221; text_orientation=&#8221;center&#8221; _builder_version=&#8221;4.16&#8243; title_font=&#8221;||||||||&#8221; title_font_size=&#8221;38px&#8221; custom_padding=&#8221;9px||0px&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;4px|||||&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_row column_structure=&#8221;1_3,2_3&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;||0px|||&#8221; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_sidebar area=&#8221;et_pb_widget_area_1&#8243; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][\/et_pb_sidebar][\/et_pb_column][et_pb_column type=&#8221;2_3&#8243; _builder_version=&#8221;4.16&#8243; custom_padding=&#8221;|||&#8221; global_colors_info=&#8221;{}&#8221; custom_padding__hover=&#8221;|||&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_text _builder_version=&#8221;4.24.2&#8243; text_font=&#8221;||||||||&#8221; header_font=&#8221;||||||||&#8221; header_2_font=&#8221;||||||||&#8221; header_2_text_align=&#8221;center&#8221; header_2_text_color=&#8221;#68ab37&#8243; header_3_font=&#8221;||||||||&#8221; header_3_text_align=&#8221;center&#8221; header_3_text_color=&#8221;#68ab37&#8243; header_3_font_size=&#8221;21px&#8221; header_4_font=&#8221;|300|||||||&#8221; header_4_text_color=&#8221;#757575&#8243; header_4_font_size=&#8221;26px&#8221; custom_padding=&#8221;||0px|||&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<div class=\"row\">\n<div class=\"col-md-12\">\n<h1 class=\"text-center\">Enabling Third-Party Cookies<\/h1>\n<p><strong><\/strong><\/p>\n<p><strong><\/strong>Using Ochatbot on your site requires the use of third-party cookies. Nowadays, many browsers automatically block all cookies by default, which may cause issues with Ochatbot. Read below to learn how to turn these settings back on for your specific browser and operating system.<\/p>\n<h3><strong><\/strong><\/h3>\n<h3><strong><\/strong><\/h3>\n<h3><strong>Windows Operating System<\/strong><\/h3>\n<h5><\/h5>\n<h5><\/h5>\n<h5>Google Chrome<\/h5>\n<ol>\n<li>Click the three-dot menu in the top-right corner<\/li>\n<li>Select &#8220;Settings&#8221;<\/li>\n<li>Click on &#8220;Privacy and security&#8221; in the left sidebar<\/li>\n<li>Select &#8220;Third-party cookie&#8221;<\/li>\n<li>Enable &#8220;Allow third-party cookies&#8221; or &#8220;Block third-party cookies in Incognito&#8221;<\/li>\n<\/ol>\n<h5><\/h5>\n<h5><\/h5>\n<h5>Mozilla Firefox<\/h5>\n<ol>\n<li>Visit the website.<\/li>\n<li>At the left of the address bar, click the shield icon.<\/li>\n<li>At the top right of the panel, toggle off the Enhanced Tracking Protection switch. This will disable Enhanced Tracking for the site, causing the page to automatically reload and enable trackers.<\/li>\n<\/ol>\n<h5><\/h5>\n<h5><\/h5>\n<h5>Microsoft Edge<\/h5>\n<ol>\n<li>Click the three-dot menu in the top-right corner<\/li>\n<li>Select &#8220;Settings&#8221;<\/li>\n<li>Click on &#8220;Cookies and site permissions&#8221;<\/li>\n<li>Under &#8220;Cookies,&#8221; select &#8220;Manage and delete cookies and site data&#8221;<\/li>\n<li>Toggle on &#8220;Allow sites to save and read cookie data&#8221;<\/li>\n<\/ol>\n<ol><\/ol>\n<h3><\/h3>\n<h3><\/h3>\n<h3>Mac Operating System<\/h3>\n<h5><\/h5>\n<h5><\/h5>\n<h5>Google Chrome:<\/h5>\n<ol>\n<li>Click the three-dot menu in the top-right corner<\/li>\n<li>Select &#8220;Settings&#8221;<\/li>\n<li>Click on &#8220;Privacy and security&#8221; in the left sidebar<\/li>\n<li>Select &#8220;Third-party cookie&#8221;<\/li>\n<li>Enable &#8220;Allow third-party cookies&#8221; or &#8220;Block third-party cookies in Incognito&#8221;<\/li>\n<\/ol>\n<h5><\/h5>\n<h5><\/h5>\n<h5>Mozilla Firefox:<\/h5>\n<ol>\n<li>Open Firefox and click the three lines to the right of the address bar.<\/li>\n<li>Choose Privacy &amp; Security.<\/li>\n<li>Select Custom.<\/li>\n<li>To enable all cookies, deselect the box labeled \u2018Cookies.\u2019<\/li>\n<li>To allow third-party cookies but block those from websites you haven\u2019t visited, keep Cookies checked and choose \u2018Cookies from unvisited websites\u2019 from the menu.<\/li>\n<li>Close the Settings tab.<\/li>\n<\/ol>\n<h5><\/h5>\n<h5><\/h5>\n<h5>Safari:<\/h5>\n<ol>\n<li>Click &#8220;Safari&#8221; in the top menu bar<\/li>\n<li>Select &#8220;Preferences&#8221;<\/li>\n<li>Go to the &#8220;Privacy&#8221; tab<\/li>\n<li>Uncheck &#8220;Prevent cross-site tracking&#8221;<\/li>\n<li>Ensure &#8220;Block all cookies&#8221; is unchecked<\/li>\n<\/ol>\n<h5><\/h5>\n<h5><\/h5>\n<h5>Microsoft Edge:<\/h5>\n<ol>\n<li>Click &#8220;Microsoft Edge&#8221; in the top menu bar<\/li>\n<li>Select &#8220;Preferences&#8221;<\/li>\n<li>Click on &#8220;Cookies and site permissions&#8221;<\/li>\n<li>Under &#8220;Cookies,&#8221; select &#8220;Manage and delete cookies and site data&#8221;<\/li>\n<li>Toggle on &#8220;Allow sites to save and read cookie data&#8221;<\/li>\n<\/ol>\n<p>Note: Browser versions may vary, and the exact steps might differ slightly. Always refer to the most up-to-date documentation provided by the browser developers if you encounter any issues.<\/p>\n<\/div>\n<\/div>\n<div class=\"row\">\n<div class=\"col-md-12\"><\/div>\n<\/div>\n<p>[\/et_pb_text][et_pb_image src=&#8221;https:\/\/www.ometrics.com\/blog\/wp-content\/uploads\/2023\/08\/Support-Main-Page.jpg&#8221; alt=&#8221;Ometrics dashboard screenshot&#8221; title_text=&#8221;Support Screenshot&#8221; align=&#8221;center&#8221; _builder_version=&#8221;4.21.0&#8243; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][\/et_pb_image][et_pb_text _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<p>Click on &#8220;Help Center&#8221; to access a wealth of knowledge about Ometrics engagement tools. If you can&#8217;t find the answer you are looking for in the Help Center then click &#8220;Contact Support&#8221; to send us a message to ask your question and we will respond within the next business day.<\/p>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<h2>Frequently Asked Questions<\/h2>\n<p>[\/et_pb_text][et_pb_accordion _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;][et_pb_accordion_item title=&#8221;How do I reset my password?&#8221; open=&#8221;on&#8221; _builder_version=&#8221;4.16&#8243; global_colors_info=&#8221;{}&#8221; theme_builder_area=&#8221;post_content&#8221;]<\/p>\n<p>Simply click the &#8220;Forgot Password&#8221; link when attempting to login and enter your email address linked to your account then follow the instructions included in the email you receive.<\/p>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Enabling Third-Party Cookies Using Ochatbot on your site requires the use of third-party cookies. Nowadays, many browsers automatically block all cookies by default, which may cause issues with Ochatbot. Read below to learn how to turn these settings back on for your specific browser and operating system. Windows Operating System Google Chrome Click the three-dot [&hellip;]<\/p>\n","protected":false},"author":10,"featured_media":0,"parent":2909,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-9493","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to Enable Third-Party Cookies - Ometrics<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ometrics.com\/blog\/support\/how-to-enable-third-party-cookies\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Enable Third-Party Cookies - Ometrics\" \/>\n<meta property=\"og:description\" content=\"Enabling Third-Party Cookies Using Ochatbot on your site requires the use of third-party cookies. 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Engage Users. Grow Sales.<\/h1>\n\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"et_pb_header_content_wrapper\"><\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"et_pb_fullwidth_header_overlay\"><\/div>\n\t\t\t\t<div class=\"et_pb_fullwidth_header_scroll\"><\/div>\n\t\t\t<\/section>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div><div class=\"et_pb_section et_pb_section_1 et_section_regular\" >\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_row et_pb_row_0\">\n\t\t\t\t<div class=\"et_pb_column et_pb_column_1_3 et_pb_column_0  et_pb_css_mix_blend_mode_passthrough\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_pb_sidebar_0 et_pb_widget_area clearfix et_pb_widget_area_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div id=\"block-31\" class=\"et_pb_widget widget_block\">\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-color has-link-color has-medium-font-size wp-elements-87612ffc8a1b93ec44d830cf30fc7bab\" style=\"color:#0d870d\"><strong>General Account<\/strong><\/p>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<p><a href=\"\/support\/installing-ometrics-script\/\">&nbsp;&nbsp;Installing Ometrics Script<\/a><br><a href=\"\/support\/billing\/\">&nbsp;&nbsp;Billing<\/a><br><a href=\"\/support\/regular-expression\/\">&nbsp;&nbsp;Regular Expression (RegEx)<\/a><br><a href=\"https:\/\/www.ometrics.com\/support\/how-to-enable-third-party-cookies\/\">&nbsp; Enable Third-Party Cookies<\/a><br><a href=\"https:\/\/www.ometrics.com\/support\/shopify-apps-block-activation\/\">&nbsp; Shopify App Block Not Activated&nbsp;<\/a><br><a href=\"https:\/\/www.ometrics.com\/support\/\" data-type=\"link\" data-id=\"https:\/\/www.ometrics.com\/support\/\">  Contact Support<\/a><\/p>\n<\/div>\n<\/div>\n<\/div><div id=\"block-32\" class=\"et_pb_widget widget_block\">\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-color has-link-color has-medium-font-size wp-elements-7ac4cfa01406017794bb9f804d577924\" style=\"color:#0d870d\"><strong>AI Editor<\/strong><\/p>\n\n\n\n<p><a href=\"https:\/\/www.ometrics.com\/support\/intro-to-the-ai-workspace\/\">\u00a0 Intro to the AI Workspace<\/a><br><br><strong>AI Brain<\/strong><br><a href=\"https:\/\/www.ometrics.com\/support\/scan-sync\/\">\u00a0 Scan &amp; Sync<\/a><br><a href=\"\/support\/engagement-question\/\">\u00a0\u00a0Engagement Question<\/a><br><a href=\"https:\/\/www.ometrics.com\/support\/faqs-feature\/\">\u00a0 FAQ Feature<\/a><br><a href=\"\/support\/ochatbot-global-intents\/\">\u00a0\u00a0Intents<\/a><br><a href=\"\/support\/images-and-videos\/\">\u00a0\u00a0Intents - Images &amp; Videos<\/a><br><a href=\"https:\/\/www.ometrics.com\/support\/fallbacks\/\">\u00a0 Fallbacks<\/a><br><br><strong>Ochatbot<br><\/strong><a href=\"\/support\/ochatbot-questions\/\">\u00a0\u00a0Questions<\/a><br><a href=\"\/support\/page-targeting\/\">\u00a0\u00a0Page Targeting<\/a><br><a href=\"\/support\/ochatbot-triggers-and-events\/\">\u00a0\u00a0Triggers<\/a><br><br><strong>Intelligent Website<br><\/strong><a href=\"https:\/\/www.ometrics.com\/blog\/support\/intelligent-website-ai-get-started\/\">Getting Started<\/a><br><a href=\"https:\/\/www.ometrics.com\/blog\/support\/intelligent-website-ai-lead-support-forms\/\">\u00a0 Lead &amp; Support Forms<\/a><br><a href=\"https:\/\/www.ometrics.com\/blog\/intelligent-website-ai-layout-tab\/\">\u00a0 Layout<\/a><br><a href=\"https:\/\/www.ometrics.com\/blog\/support\/image-video-button-settings\/\">\u00a0 Buttons &amp; Media<\/a><br><br><strong>eCommerce<br><\/strong><a href=\"\/support\/ochatbot-ecommerce\/\">\u00a0 Settings<\/a><br><a href=\"\/support\/product-finder\/\">\u00a0\u00a0Product Finder<\/a><br><a href=\"\/support\/ochatbot-settings\/\">\u00a0\u00a0Design<\/a><br><a href=\"\/support\/ochatbot-alerts\/\">\u00a0\u00a0Email Alerts<\/a><\/p>\n<\/div>\n<\/div><div id=\"block-33\" class=\"et_pb_widget widget_block\">\n<details class=\"wp-block-details has-medium-font-size is-layout-flow wp-block-details-is-layout-flow\"><summary>Legacy Tools<\/summary>\n<p class=\"has-medium-font-size\"><strong>LeadBot<\/strong><\/p>\n\n\n\n<p class=\"has-small-font-size\"><a href=\"https:\/\/www.ometrics.com\/support\/leadbot\">&nbsp;&nbsp;Get Started<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading has-medium-font-size\">Exit Popups &amp; Mobile Banners<\/h3>\n\n\n\n<p class=\"has-small-font-size\"><a href=\"\/support\/popups-get-started\/\">&nbsp;&nbsp;Get Started<\/a><br><a href=\"\/support\/popups-desktop-popup\/\">&nbsp;&nbsp;Desktop Popups<\/a><br><a href=\"\/support\/popups-mobile-banner\/\">&nbsp;&nbsp;Mobile Banner<\/a><br><a href=\"\/support\/popups-mobile-popup\/\">&nbsp;&nbsp;Mobile Popup<\/a><br><a href=\"\/support\/popups-button-actions\/\">&nbsp;&nbsp;Button Actions<\/a><br><a href=\"\/support\/popups-triggers\/\">&nbsp;&nbsp;Triggers<\/a><br><a href=\"\/support\/popups-targeting\/\">&nbsp;&nbsp;Targeting<\/a><br><a href=\"\/support\/popups-alerts-and-connections\/\">&nbsp;&nbsp;Alerts and Connections<\/a><br><a href=\"\/support\/popups-tips-and-tricks\/\">&nbsp;&nbsp;Tips and Tricks<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading has-medium-font-size\">Offer Sliders<\/h3>\n\n\n\n<p class=\"has-small-font-size\"><a href=\"\/support\/offer-sliders-get-started\/\">&nbsp;&nbsp;Get Started<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading has-medium-font-size\">Lead Sliders<\/h3>\n\n\n\n<p class=\"has-small-font-size\"><a href=\"\/support\/lead-sliders-get-started\/\">&nbsp;&nbsp;Get Started<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading has-medium-font-size\">Offer Tabs<\/h3>\n\n\n\n<p class=\"has-small-font-size\"><a href=\"\/support\/offer-tabs-get-started\/\">&nbsp;&nbsp;Get Started<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading has-medium-font-size\">Feedback Tabs<\/h3>\n\n\n\n<p class=\"has-small-font-size\"><a href=\"\/support\/feedback-tabs-get-started\/\">&nbsp;&nbsp;Get Started<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading has-medium-font-size\">Need Help Tabs<\/h3>\n\n\n\n<p class=\"has-small-font-size\"><a href=\"\/support\/need-help-tabs-get-started\/\">&nbsp;&nbsp;Get Started<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading has-medium-font-size\">Funnel Metrics<\/h3>\n\n\n\n<p class=\"has-small-font-size\"><a href=\"\/support\/funnel-metrics-get-started\/\">&nbsp;&nbsp;Get Started<\/a><\/p>\n<\/details>\n<\/div>\n\t\t\t<\/div>\n\t\t\t<\/div><div class=\"et_pb_column et_pb_column_2_3 et_pb_column_1  et_pb_css_mix_blend_mode_passthrough et-last-child\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_pb_text et_pb_text_0  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><div class=\"row\">\n<div class=\"col-md-12\">\n<h1 class=\"text-center\">Enabling Third-Party Cookies<\/h1>\n<p><strong><\/strong><\/p>\n<p><strong><\/strong>Using Ochatbot on your site requires the use of third-party cookies. Nowadays, many browsers automatically block all cookies by default, which may cause issues with Ochatbot. Read below to learn how to turn these settings back on for your specific browser and operating system.<\/p>\n<h3><strong><\/strong><\/h3>\n<h3><strong><\/strong><\/h3>\n<h3><strong>Windows Operating System<\/strong><\/h3>\n<h5><\/h5>\n<h5><\/h5>\n<h5>Google Chrome<\/h5>\n<ol>\n<li>Click the three-dot menu in the top-right corner<\/li>\n<li>Select &#8220;Settings&#8221;<\/li>\n<li>Click on &#8220;Privacy and security&#8221; in the left sidebar<\/li>\n<li>Select &#8220;Third-party cookie&#8221;<\/li>\n<li>Enable &#8220;Allow third-party cookies&#8221; or &#8220;Block third-party cookies in Incognito&#8221;<\/li>\n<\/ol>\n<h5><\/h5>\n<h5><\/h5>\n<h5>Mozilla Firefox<\/h5>\n<ol>\n<li>Visit the website.<\/li>\n<li>At the left of the address bar, click the shield icon.<\/li>\n<li>At the top right of the panel, toggle off the Enhanced Tracking Protection switch. This will disable Enhanced Tracking for the site, causing the page to automatically reload and enable trackers.<\/li>\n<\/ol>\n<h5><\/h5>\n<h5><\/h5>\n<h5>Microsoft Edge<\/h5>\n<ol>\n<li>Click the three-dot menu in the top-right corner<\/li>\n<li>Select &#8220;Settings&#8221;<\/li>\n<li>Click on &#8220;Cookies and site permissions&#8221;<\/li>\n<li>Under &#8220;Cookies,&#8221; select &#8220;Manage and delete cookies and site data&#8221;<\/li>\n<li>Toggle on &#8220;Allow sites to save and read cookie data&#8221;<\/li>\n<\/ol>\n<ol><\/ol>\n<h3><\/h3>\n<h3><\/h3>\n<h3>Mac Operating System<\/h3>\n<h5><\/h5>\n<h5><\/h5>\n<h5>Google Chrome:<\/h5>\n<ol>\n<li>Click the three-dot menu in the top-right corner<\/li>\n<li>Select &#8220;Settings&#8221;<\/li>\n<li>Click on &#8220;Privacy and security&#8221; in the left sidebar<\/li>\n<li>Select &#8220;Third-party cookie&#8221;<\/li>\n<li>Enable &#8220;Allow third-party cookies&#8221; or &#8220;Block third-party cookies in Incognito&#8221;<\/li>\n<\/ol>\n<h5><\/h5>\n<h5><\/h5>\n<h5>Mozilla Firefox:<\/h5>\n<ol>\n<li>Open Firefox and click the three lines to the right of the address bar.<\/li>\n<li>Choose Privacy &amp; Security.<\/li>\n<li>Select Custom.<\/li>\n<li>To enable all cookies, deselect the box labeled \u2018Cookies.\u2019<\/li>\n<li>To allow third-party cookies but block those from websites you haven\u2019t visited, keep Cookies checked and choose \u2018Cookies from unvisited websites\u2019 from the menu.<\/li>\n<li>Close the Settings tab.<\/li>\n<\/ol>\n<h5><\/h5>\n<h5><\/h5>\n<h5>Safari:<\/h5>\n<ol>\n<li>Click &#8220;Safari&#8221; in the top menu bar<\/li>\n<li>Select &#8220;Preferences&#8221;<\/li>\n<li>Go to the &#8220;Privacy&#8221; tab<\/li>\n<li>Uncheck &#8220;Prevent cross-site tracking&#8221;<\/li>\n<li>Ensure &#8220;Block all cookies&#8221; is unchecked<\/li>\n<\/ol>\n<h5><\/h5>\n<h5><\/h5>\n<h5>Microsoft Edge:<\/h5>\n<ol>\n<li>Click &#8220;Microsoft Edge&#8221; in the top menu bar<\/li>\n<li>Select &#8220;Preferences&#8221;<\/li>\n<li>Click on &#8220;Cookies and site permissions&#8221;<\/li>\n<li>Under &#8220;Cookies,&#8221; select &#8220;Manage and delete cookies and site data&#8221;<\/li>\n<li>Toggle on &#8220;Allow sites to save and read cookie data&#8221;<\/li>\n<\/ol>\n<p>Note: Browser versions may vary, and the exact steps might differ slightly. Always refer to the most up-to-date documentation provided by the browser developers if you encounter any issues.<\/p>\n<\/div>\n<\/div>\n<div class=\"row\">\n<div class=\"col-md-12\"><\/div>\n<\/div><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_pb_image et_pb_image_0\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<span class=\"et_pb_image_wrap \"><img loading=\"lazy\" decoding=\"async\" width=\"1165\" height=\"254\" src=\"https:\/\/www.ometrics.com\/blog\/wp-content\/uploads\/2023\/08\/Support-Main-Page.jpg\" alt=\"Ometrics dashboard screenshot\" title=\"Support Screenshot\" srcset=\"https:\/\/www.ometrics.com\/blog\/wp-content\/uploads\/2023\/08\/Support-Main-Page.jpg 1165w, https:\/\/www.ometrics.com\/blog\/wp-content\/uploads\/2023\/08\/Support-Main-Page-980x214.jpg 980w, https:\/\/www.ometrics.com\/blog\/wp-content\/uploads\/2023\/08\/Support-Main-Page-480x105.jpg 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) 1165px, 100vw\" class=\"wp-image-8666\" \/><\/span>\n\t\t\t<\/div><div class=\"et_pb_module et_pb_text et_pb_text_1  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><p>Click on &#8220;Help Center&#8221; to access a wealth of knowledge about Ometrics engagement tools. If you can&#8217;t find the answer you are looking for in the Help Center then click &#8220;Contact Support&#8221; to send us a message to ask your question and we will respond within the next business day.<\/p><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_pb_text et_pb_text_2  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><h2>Frequently Asked Questions<\/h2><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_pb_accordion et_pb_accordion_0\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_toggle et_pb_module et_pb_accordion_item et_pb_accordion_item_0  et_pb_toggle_open\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<h5 class=\"et_pb_toggle_title\">How do I reset my password?<\/h5>\n\t\t\t\t<div class=\"et_pb_toggle_content clearfix\"><p>Simply click the &#8220;Forgot Password&#8221; link when attempting to login and enter your email address linked to your account then follow the instructions included in the email you receive.<\/p><\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\t\t<\/div>\n\t<\/div>\n\t","protected":false},"_links":{"self":[{"href":"https:\/\/www.ometrics.com\/blog\/wp-json\/wp\/v2\/pages\/9493","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ometrics.com\/blog\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.ometrics.com\/blog\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.ometrics.com\/blog\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ometrics.com\/blog\/wp-json\/wp\/v2\/comments?post=9493"}],"version-history":[{"count":2,"href":"https:\/\/www.ometrics.com\/blog\/wp-json\/wp\/v2\/pages\/9493\/revisions"}],"predecessor-version":[{"id":9496,"href":"https:\/\/www.ometrics.com\/blog\/wp-json\/wp\/v2\/pages\/9493\/revisions\/9496"}],"up":[{"embeddable":true,"href":"https:\/\/www.ometrics.com\/blog\/wp-json\/wp\/v2\/pages\/2909"}],"wp:attachment":[{"href":"https:\/\/www.ometrics.com\/blog\/wp-json\/wp\/v2\/media?parent=9493"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}