{"id":8950,"date":"2023-12-15T15:04:41","date_gmt":"2023-12-15T22:04:41","guid":{"rendered":"https:\/\/www.ometrics.com\/blog\/?page_id=8950"},"modified":"2024-10-23T08:41:20","modified_gmt":"2024-10-23T14:41:20","slug":"generative-ai","status":"publish","type":"page","link":"https:\/\/www.ometrics.com\/blog\/generative-ai\/","title":{"rendered":"Generative AI"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_fullwidth_header title=&#8221;Artificial Intelligence &#8211; Generative AI&#8221; text_orientation=&#8221;center&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; title_font_size=&#8221;38px&#8221; min_height=&#8221;92px&#8221; custom_padding=&#8221;0px||0px|||&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.17.4&#8243; _module_preset=&#8221;default&#8221; min_height=&#8221;1799.2px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_row _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2 style=\"text-align: center;\"><span style=\"font-weight: 400;\">What is Generative AI?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n<p><span style=\"font-weight: 400;\">Generative Artificial Intelligence (AI) refers to the subset of artificial intelligence focused on generating human-like content through the use of extensive training data sets. Generative AI is commonly used to create unique content for text, images, videos, and other images. While the \u201chow\u201d of generative AI can be a little complicated, in simplest terms, generative AI works by extracting patterns from diverse datasets and then using the acquired knowledge to generate media. These datasets can include anything from web articles to movies, forum posts, art, product pages, customer reviews, and more. The choice usage of datasets relies more on the intent and focus behind the model as well as the relevance of the data to the model\u2019s purpose.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">At Ometrics, we harness the power of generative AI to create fully functional AI chatbots that function as AI shopping assistants for e-commerce businesses. Our Ochatbot AI reads your website along with any training manuals, FAQs, documentation, and any additional information to become familiar with your company.\u00a0<\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h4><span>More than 62% of people prefer resolving issues through a chatbot rather than a live agent.\u00a0 If a question can be answered quickly, it makes no difference if it comes from a chatbot or a human. That\u2019s where\u00a0<\/span><b>Ometrics\u2019 Ochatbot<\/b><span>\u00a0comes in.\u00a0<\/span><\/h4>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2 style=\"text-align: center;\">When users engage with Ochatbot, businesses see:<\/h2>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_3,1_3,1_3&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.24.2&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;8px|15px|8px|15px|true|false&#8221; hover_enabled=&#8221;0&#8243; border_radii=&#8221;on|4px|4px|4px|4px&#8221; border_width_right=&#8221;3px&#8221; border_color_right=&#8221;#0d8d0d&#8221; border_width_left=&#8221;3px&#8221; border_color_left=&#8221;#0d8d0d&#8221; box_shadow_style=&#8221;preset1&#8243; box_shadow_blur=&#8221;10px&#8221; global_colors_info=&#8221;{}&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p style=\"text-align: center;\"><strong>1 out of 4 shoppers make a purchase when engaging with Ochatbot<\/strong><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;8px|15px|8px|15px|true|false&#8221; border_radii=&#8221;on|4px|4px|4px|4px&#8221; border_width_right=&#8221;3px&#8221; border_color_right=&#8221;#0d8d0d&#8221; border_width_left=&#8221;3px&#8221; border_color_left=&#8221;#0d8d0d&#8221; box_shadow_style=&#8221;preset1&#8243; box_shadow_blur=&#8221;10px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: center;\"><strong>5%-35% lift in AOV<\/strong><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; custom_margin=&#8221;|-12px||-12px|false|true&#8221; custom_padding=&#8221;8px|7px|8px|7px|true|true&#8221; border_radii=&#8221;on|4px|4px|4px|4px&#8221; border_width_right=&#8221;3px&#8221; border_color_right=&#8221;#0d8d0d&#8221; border_width_left=&#8221;3px&#8221; border_color_left=&#8221;#0d8d0d&#8221; box_shadow_style=&#8221;preset1&#8243; box_shadow_blur=&#8221;10px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: center;\"><strong>25%-40% reduction in support ticket<\/strong><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;30px|25px|30px|25px|true|true&#8221; border_radii=&#8221;on|6px|6px|6px|6px&#8221; border_width_all=&#8221;2px&#8221; border_color_all=&#8221;#0d8d0d&#8221; box_shadow_style=&#8221;preset1&#8243; box_shadow_blur=&#8221;7px&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; header_2_text_color=&#8221;#0d8d0d&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2 style=\"text-align: center;\">Looking for a custom solution?<\/h2>\n<p>[\/et_pb_text][et_pb_text _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p>Whether you need e-commerce solutions or support for internal systems, analytics, or other business operations, we are here to provide expert assistance.<\/p>\n<p>If you are considering one of our customized solutions, such as Conversational Search or Product Finder, or if you require consultation for a unique project, we invite you to reach out to at support@ometrics.com<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_cta button_url=&#8221;https:\/\/www.ometrics.com\/ochatbot-for-enterprise\/&#8221; button_text=&#8221;Learn More&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; body_font=&#8221;|600|||||||&#8221; body_text_align=&#8221;center&#8221; body_text_color=&#8221;#000000&#8243; body_font_size=&#8221;26px&#8221; background_image=&#8221;https:\/\/www.ometrics.com\/blog\/wp-content\/uploads\/2022\/08\/guarantee-background.jpg&#8221; background_position=&#8221;bottom_center&#8221; custom_button=&#8221;on&#8221; button_text_color=&#8221;#000000&#8243; button_bg_color=&#8221;#f47404&#8243; button_font=&#8221;|700|||||||&#8221; button_icon=&#8221;&#x3d;||divi||400&#8243; link_option_url=&#8221;https:\/\/www.ometrics.com\/ochatbot-for-enterprise\/&#8221; border_width_all=&#8221;3px&#8221; global_module=&#8221;6744&#8243; saved_tabs=&#8221;all&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: center;\"><strong>We Guarantee Results<br \/>Or We Work For Free!<\/strong><\/p>\n<p>[\/et_pb_cta][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h1 style=\"text-align: center;\"><span style=\"font-weight: 400;\">Best Use Cases for E-Commerce AI Chatbots<\/span><\/h1>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_3,2_3&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;8px|15px|8px|15px|true|false&#8221; border_radii=&#8221;on|4px|4px|4px|4px&#8221; border_width_right=&#8221;3px&#8221; border_color_right=&#8221;#0d8d0d&#8221; border_width_left=&#8221;3px&#8221; border_color_left=&#8221;#0d8d0d&#8221; box_shadow_style=&#8221;preset1&#8243; box_shadow_blur=&#8221;10px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: center;\"><b>Customer Support<\/b><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;2_3&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span style=\"font-weight: 400;\">E-commerce AI chatbots provide instant support to customers by answering product-related queries, tracking orders, and offering personalized recommendations. These chatbots continuously learn from customer interactions to improve their responses, ensuring a more efficient and satisfactory support experience.<\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_3,2_3&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;8px|15px|8px|15px|true|false&#8221; border_radii=&#8221;on|4px|4px|4px|4px&#8221; border_width_right=&#8221;3px&#8221; border_color_right=&#8221;#0d8d0d&#8221; border_width_left=&#8221;3px&#8221; border_color_left=&#8221;#0d8d0d&#8221; box_shadow_style=&#8221;preset1&#8243; box_shadow_blur=&#8221;10px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: center;\"><b>Virtual AI Shopping Assistant<\/b><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;2_3&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span style=\"font-weight: 400;\">\u00a0AI chatbots serve as virtual shopping assistants by guiding customers through the entire shopping journey. Ochatbot can suggest products based on pre-defined upsells and cross-sells as well as user preferences, assist in browsing, and offer real-time recommendations. This personalized shopping experience can lead to increased conversion rates and customer satisfaction.<\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_3,2_3&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;8px|15px|8px|15px|true|false&#8221; border_radii=&#8221;on|4px|4px|4px|4px&#8221; border_width_right=&#8221;3px&#8221; border_color_right=&#8221;#0d8d0d&#8221; border_width_left=&#8221;3px&#8221; border_color_left=&#8221;#0d8d0d&#8221; box_shadow_style=&#8221;preset1&#8243; box_shadow_blur=&#8221;10px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: center;\"><b>Inventory and Order Status<\/b><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;2_3&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span style=\"font-weight: 400;\">\u201cWhere is my order?\u201d and, \u201cWhen will this product be in stock?\u201d are among the top questions customer support teams receive, and an AI chatbot greatly reduces the need to answer these repetitive queries.\u00a0 These chatbots can provide real-time updates on stock availability, order status, and estimated delivery times, reducing customer inquiries and improving operational efficiency.<\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_3,2_3&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;8px|15px|8px|15px|true|false&#8221; border_radii=&#8221;on|4px|4px|4px|4px&#8221; border_width_right=&#8221;3px&#8221; border_color_right=&#8221;#0d8d0d&#8221; border_width_left=&#8221;3px&#8221; border_color_left=&#8221;#0d8d0d&#8221; box_shadow_style=&#8221;preset1&#8243; box_shadow_blur=&#8221;10px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: center;\"><b>Proactive Customer Engagement<\/b><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;2_3&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span style=\"font-weight: 400;\">AI chatbots can initiate conversations with website visitors via page targeting, offering assistance and recommendations. By proactively engaging customers, chatbots can improve engagement and collect feedback.<\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=&#8221;1_3,2_3&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;8px|15px|8px|15px|true|false&#8221; border_radii=&#8221;on|4px|4px|4px|4px&#8221; border_width_right=&#8221;3px&#8221; border_color_right=&#8221;#0d8d0d&#8221; border_width_left=&#8221;3px&#8221; border_color_left=&#8221;#0d8d0d&#8221; box_shadow_style=&#8221;preset1&#8243; box_shadow_blur=&#8221;10px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: center;\"><b>Language and Translation<\/b><\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=&#8221;2_3&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p><span style=\"font-weight: 400;\">E-commerce store often involves international customers with varying languages. AI chatbots equipped with translation capabilities can overcome language barriers, enabling smooth interactions and making international sales more accessible.<\/span><\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; custom_padding=&#8221;|33px||33px|true|true&#8221; border_radii=&#8221;on|5px|5px|5px|5px&#8221; border_width_all=&#8221;2px&#8221; border_color_all=&#8221;#68AB37&#8243; box_shadow_style=&#8221;preset6&#8243; box_shadow_blur=&#8221;12px&#8221; global_module=&#8221;8900&#8243; saved_tabs=&#8221;all&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<h2 style=\"text-align: center;\"><span style=\"font-weight: 400;\">Get Started with Ochatbot<\/span><\/h2>\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n<p><span style=\"font-weight: 400;\">Build your own AI chatbot for free with a 7-day trial! Whether you want a Scripted NLP AI or a Generative AI, we got you covered. Creating your chatbot is easy; no programming is required.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Still not sure if Ochatbot is right for your business? <strong><a href=\"https:\/\/www.ometrics.com\/contact_us\">Schedule a meeting with us today for a free demo<\/a><\/strong>.\u00a0<\/span><\/p>\n<p>[\/et_pb_text][et_pb_button button_url=&#8221;https:\/\/www.ometrics.com\/user_registration?free_account=1&#8243; button_text=&#8221;Try for Free&#8221; button_alignment=&#8221;center&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; custom_button=&#8221;on&#8221; button_text_color=&#8221;#000000&#8243; button_bg_color=&#8221;#f47404&#8243; button_border_width=&#8221;2px&#8221; button_font=&#8221;|700|||||||&#8221; custom_margin=&#8221;||11px|||&#8221; global_colors_info=&#8221;{}&#8221;][\/et_pb_button][et_pb_text _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;|600|||||||&#8221; text_font_size=&#8221;14px&#8221; global_colors_info=&#8221;{}&#8221;]<\/p>\n<p style=\"text-align: center;\"><b>\u2713 <\/b>Free 7-day trial\u00a0 |\u00a0 <b>\u2713 <\/b>No credit card required<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>What is Generative AI? Generative Artificial Intelligence (AI) refers to the subset of artificial intelligence focused on generating human-like content through the use of extensive training data sets. Generative AI is commonly used to create unique content for text, images, videos, and other images. While the \u201chow\u201d of generative AI can be a little complicated, [&hellip;]<\/p>\n","protected":false},"author":10,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-8950","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Generative AI - Ometrics<\/title>\n<meta name=\"description\" content=\"Discover Ometrics&#039; generative AI chatbots for e-commerce \u2013 enhance support, grow sales, and gain insights. Get started now!\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ometrics.com\/blog\/generative-ai\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Generative AI - Ometrics\" \/>\n<meta property=\"og:description\" content=\"Discover Ometrics&#039; generative AI chatbots for e-commerce \u2013 enhance support, grow sales, and gain insights. Get started now!\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.ometrics.com\/blog\/generative-ai\/\" \/>\n<meta property=\"og:site_name\" content=\"Ometrics\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/Ometrics\/\" \/>\n<meta property=\"article:modified_time\" content=\"2024-10-23T14:41:20+00:00\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.ometrics.com\/blog\/generative-ai\/\",\"url\":\"https:\/\/www.ometrics.com\/blog\/generative-ai\/\",\"name\":\"Generative AI - Ometrics\",\"isPartOf\":{\"@id\":\"https:\/\/www.ometrics.com\/blog\/#website\"},\"datePublished\":\"2023-12-15T22:04:41+00:00\",\"dateModified\":\"2024-10-23T14:41:20+00:00\",\"description\":\"Discover Ometrics' generative AI chatbots for e-commerce \u2013 enhance support, grow sales, and gain insights. 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Generative AI is commonly used to create unique content for text, images, videos, and other images. While the \u201chow\u201d of generative AI can be a little complicated, in simplest terms, generative AI works by extracting patterns from diverse datasets and then using the acquired knowledge to generate media. These datasets can include anything from web articles to movies, forum posts, art, product pages, customer reviews, and more. The choice usage of datasets relies more on the intent and focus behind the model as well as the relevance of the data to the model\u2019s purpose.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">At Ometrics, we harness the power of generative AI to create fully functional AI chatbots that function as AI shopping assistants for e-commerce businesses. Our Ochatbot AI reads your website along with any training manuals, FAQs, documentation, and any additional information to become familiar with your company.\u00a0<\/span><\/p><\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div><div class=\"et_pb_row et_pb_row_1\">\n\t\t\t\t<div class=\"et_pb_column et_pb_column_4_4 et_pb_column_1  et_pb_css_mix_blend_mode_passthrough et-last-child\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_pb_text et_pb_text_1  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><h4><span>More than 62% of people prefer resolving issues through a chatbot rather than a live agent.\u00a0 If a question can be answered quickly, it makes no difference if it comes from a chatbot or a human. That\u2019s where\u00a0<\/span><b>Ometrics\u2019 Ochatbot<\/b><span>\u00a0comes in.\u00a0<\/span><\/h4><\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div><div class=\"et_pb_row et_pb_row_2\">\n\t\t\t\t<div class=\"et_pb_column et_pb_column_4_4 et_pb_column_2  et_pb_css_mix_blend_mode_passthrough et-last-child\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_pb_text et_pb_text_2  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><h2 style=\"text-align: center;\">When users engage with Ochatbot, businesses see:<\/h2><\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div><div class=\"et_pb_row et_pb_row_3\">\n\t\t\t\t<div class=\"et_pb_column et_pb_column_1_3 et_pb_column_3  et_pb_css_mix_blend_mode_passthrough\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_with_border et_pb_module et_pb_text et_pb_text_3  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><p style=\"text-align: center;\"><strong>1 out of 4 shoppers make a purchase when engaging with Ochatbot<\/strong><\/p><\/div>\n\t\t\t<\/div>\n\t\t\t<\/div><div class=\"et_pb_column et_pb_column_1_3 et_pb_column_4  et_pb_css_mix_blend_mode_passthrough\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_with_border et_pb_module et_pb_text et_pb_text_4  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><p style=\"text-align: center;\"><strong>5%-35% lift in AOV<\/strong><\/p><\/div>\n\t\t\t<\/div>\n\t\t\t<\/div><div class=\"et_pb_column et_pb_column_1_3 et_pb_column_5  et_pb_css_mix_blend_mode_passthrough et-last-child\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_with_border et_pb_module et_pb_text et_pb_text_5  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><p style=\"text-align: center;\"><strong>25%-40% reduction in support ticket<\/strong><\/p><\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div><div class=\"et_pb_with_border et_pb_row et_pb_row_4\">\n\t\t\t\t<div class=\"et_pb_column et_pb_column_4_4 et_pb_column_6  et_pb_css_mix_blend_mode_passthrough et-last-child\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_pb_text et_pb_text_6  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><h2 style=\"text-align: center;\">Looking for a custom solution?<\/h2><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_pb_text et_pb_text_7  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><p>Whether you need e-commerce solutions or support for internal systems, analytics, or other business operations, we are here to provide expert assistance.<\/p>\n<p>If you are considering one of our customized solutions, such as Conversational Search or Product Finder, or if you require consultation for a unique project, we invite you to reach out to at support@ometrics.com<\/p><\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div><div class=\"et_pb_row et_pb_row_5\">\n\t\t\t\t<div class=\"et_pb_column et_pb_column_4_4 et_pb_column_7  et_pb_css_mix_blend_mode_passthrough et-last-child\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_with_border et_pb_module et_pb_cta_0 et_clickable et_pb_promo  et_pb_text_align_center et_pb_bg_layout_dark\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_promo_description\"><div><p style=\"text-align: center;\"><b>Do You Have an Intelligent Website?<br \/>Learn How to Embed AI Into Your Website.<\/b><\/p>\n<\/div><\/div>\n\t\t\t\t<div class=\"et_pb_button_wrapper\"><a class=\"et_pb_button et_pb_promo_button\" href=\"https:\/\/www.ometrics.com\/intelligent-website-ai\/\" data-icon=\"=\">Learn More<\/a><\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div><div class=\"et_pb_row et_pb_row_6\">\n\t\t\t\t<div class=\"et_pb_column et_pb_column_4_4 et_pb_column_8  et_pb_css_mix_blend_mode_passthrough et-last-child\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_pb_text et_pb_text_8  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><h1 style=\"text-align: center;\"><span style=\"font-weight: 400;\">Best Use Cases for E-Commerce AI Chatbots<\/span><\/h1><\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div><div class=\"et_pb_row et_pb_row_7\">\n\t\t\t\t<div class=\"et_pb_column et_pb_column_1_3 et_pb_column_9  et_pb_css_mix_blend_mode_passthrough\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_with_border et_pb_module et_pb_text et_pb_text_9  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><p style=\"text-align: center;\"><b>Customer Support<\/b><\/p><\/div>\n\t\t\t<\/div>\n\t\t\t<\/div><div class=\"et_pb_column et_pb_column_2_3 et_pb_column_10  et_pb_css_mix_blend_mode_passthrough et-last-child\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_pb_text et_pb_text_10  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><p><span style=\"font-weight: 400;\">E-commerce AI chatbots provide instant support to customers by answering product-related queries, tracking orders, and offering personalized recommendations. These chatbots continuously learn from customer interactions to improve their responses, ensuring a more efficient and satisfactory support experience.<\/span><\/p><\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div><div class=\"et_pb_row et_pb_row_8\">\n\t\t\t\t<div class=\"et_pb_column et_pb_column_1_3 et_pb_column_11  et_pb_css_mix_blend_mode_passthrough\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_with_border et_pb_module et_pb_text et_pb_text_11  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><p style=\"text-align: center;\"><b>Virtual AI Shopping Assistant<\/b><\/p><\/div>\n\t\t\t<\/div>\n\t\t\t<\/div><div class=\"et_pb_column et_pb_column_2_3 et_pb_column_12  et_pb_css_mix_blend_mode_passthrough et-last-child\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_pb_text et_pb_text_12  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><p><span style=\"font-weight: 400;\">\u00a0AI chatbots serve as virtual shopping assistants by guiding customers through the entire shopping journey. Ochatbot can suggest products based on pre-defined upsells and cross-sells as well as user preferences, assist in browsing, and offer real-time recommendations. This personalized shopping experience can lead to increased conversion rates and customer satisfaction.<\/span><\/p><\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div><div class=\"et_pb_row et_pb_row_9\">\n\t\t\t\t<div class=\"et_pb_column et_pb_column_1_3 et_pb_column_13  et_pb_css_mix_blend_mode_passthrough\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_with_border et_pb_module et_pb_text et_pb_text_13  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><p style=\"text-align: center;\"><b>Inventory and Order Status<\/b><\/p><\/div>\n\t\t\t<\/div>\n\t\t\t<\/div><div class=\"et_pb_column et_pb_column_2_3 et_pb_column_14  et_pb_css_mix_blend_mode_passthrough et-last-child\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_pb_text et_pb_text_14  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><p><span style=\"font-weight: 400;\">\u201cWhere is my order?\u201d and, \u201cWhen will this product be in stock?\u201d are among the top questions customer support teams receive, and an AI chatbot greatly reduces the need to answer these repetitive queries.\u00a0 These chatbots can provide real-time updates on stock availability, order status, and estimated delivery times, reducing customer inquiries and improving operational efficiency.<\/span><\/p><\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div><div class=\"et_pb_row et_pb_row_10\">\n\t\t\t\t<div class=\"et_pb_column et_pb_column_1_3 et_pb_column_15  et_pb_css_mix_blend_mode_passthrough\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_with_border et_pb_module et_pb_text et_pb_text_15  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><p style=\"text-align: center;\"><b>Proactive Customer Engagement<\/b><\/p><\/div>\n\t\t\t<\/div>\n\t\t\t<\/div><div class=\"et_pb_column et_pb_column_2_3 et_pb_column_16  et_pb_css_mix_blend_mode_passthrough et-last-child\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_pb_text et_pb_text_16  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><p><span style=\"font-weight: 400;\">AI chatbots can initiate conversations with website visitors via page targeting, offering assistance and recommendations. By proactively engaging customers, chatbots can improve engagement and collect feedback.<\/span><\/p><\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div><div class=\"et_pb_row et_pb_row_11\">\n\t\t\t\t<div class=\"et_pb_column et_pb_column_1_3 et_pb_column_17  et_pb_css_mix_blend_mode_passthrough\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_with_border et_pb_module et_pb_text et_pb_text_17  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><p style=\"text-align: center;\"><b>Language and Translation<\/b><\/p><\/div>\n\t\t\t<\/div>\n\t\t\t<\/div><div class=\"et_pb_column et_pb_column_2_3 et_pb_column_18  et_pb_css_mix_blend_mode_passthrough et-last-child\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_pb_text et_pb_text_18  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><p><span style=\"font-weight: 400;\">E-commerce store often involves international customers with varying languages. AI chatbots equipped with translation capabilities can overcome language barriers, enabling smooth interactions and making international sales more accessible.<\/span><\/p><\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div><div class=\"et_pb_with_border et_pb_row et_pb_row_13\">\n\t\t\t\t<div class=\"et_pb_column et_pb_column_4_4 et_pb_column_19  et_pb_css_mix_blend_mode_passthrough et-last-child\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_pb_text et_pb_text_19  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><h2 style=\"text-align: center;\"><span style=\"font-weight: 400;\">Get Started with Ochatbot<\/span><\/h2>\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n<p><span style=\"font-weight: 400;\">Build your own AI chatbot for free with a 7-day trial! Whether you want a Scripted NLP AI or a Generative AI, we got you covered. Creating your chatbot is easy; no programming is required.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Still not sure if Ochatbot is right for your business? <strong><a href=\"https:\/\/www.ometrics.com\/contact_us\">Schedule a meeting with us today for a free demo<\/a><\/strong>.\u00a0<\/span><\/p><\/div>\n\t\t\t<\/div><div class=\"et_pb_button_module_wrapper et_pb_button_0_wrapper et_pb_button_alignment_center et_pb_module \">\n\t\t\t\t<a class=\"et_pb_button et_pb_button_0 et_pb_bg_layout_light\" href=\"https:\/\/www.ometrics.com\/user_registration?free_account=1\">Try for Free<\/a>\n\t\t\t<\/div><div class=\"et_pb_module et_pb_text et_pb_text_20  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><p style=\"text-align: center;\"><b>\u2713 <\/b>Free 7-day trial\u00a0 |\u00a0 <b>\u2713 <\/b>No credit card required<\/p><\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\t\t<\/div>\n\t<\/div>\n\t","protected":false},"_links":{"self":[{"href":"https:\/\/www.ometrics.com\/blog\/wp-json\/wp\/v2\/pages\/8950","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ometrics.com\/blog\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.ometrics.com\/blog\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.ometrics.com\/blog\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ometrics.com\/blog\/wp-json\/wp\/v2\/comments?post=8950"}],"version-history":[{"count":6,"href":"https:\/\/www.ometrics.com\/blog\/wp-json\/wp\/v2\/pages\/8950\/revisions"}],"predecessor-version":[{"id":9601,"href":"https:\/\/www.ometrics.com\/blog\/wp-json\/wp\/v2\/pages\/8950\/revisions\/9601"}],"wp:attachment":[{"href":"https:\/\/www.ometrics.com\/blog\/wp-json\/wp\/v2\/media?parent=8950"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}