{"id":3040,"date":"2020-02-27T15:32:50","date_gmt":"2020-02-27T22:32:50","guid":{"rendered":"https:\/\/www.ometrics.com\/blog\/?page_id=3040"},"modified":"2020-03-27T13:59:38","modified_gmt":"2020-03-27T19:59:38","slug":"feedback-tabs-get-started","status":"publish","type":"page","link":"https:\/\/www.ometrics.com\/blog\/support\/feedback-tabs-get-started\/","title":{"rendered":"Feedback Tabs Get Started"},"content":{"rendered":"\n\n\n\n[et_pb_section fb_built=&#8221;1&#8243; fullwidth=&#8221;on&#8221; _builder_version=&#8221;3.23.3&#8243; fb_built=&#8221;1&#8243; _i=&#8221;0&#8243; _address=&#8221;0&#8243;][et_pb_fullwidth_header title=&#8221;Support | Feedback Tabs&#8221; text_orientation=&#8221;center&#8221; _builder_version=&#8221;3.27.3&#8243; title_font=&#8221;||||||||&#8221; title_font_size=&#8221;38px&#8221; custom_padding=&#8221;9px||0px&#8221; _i=&#8221;0&#8243; _address=&#8221;0.0&#8243;][\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;3.23.3&#8243; custom_padding=&#8221;4px|||||&#8221; fb_built=&#8221;1&#8243; _i=&#8221;1&#8243; _address=&#8221;1&#8243;][et_pb_row column_structure=&#8221;1_3,2_3&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;||0px|||&#8221; _i=&#8221;0&#8243; _address=&#8221;1.0&#8243;][et_pb_column type=&#8221;1_3&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; _i=&#8221;0&#8243; _address=&#8221;1.0.0&#8243; custom_padding__hover=&#8221;|||&#8221;][et_pb_sidebar area=&#8221;et_pb_widget_area_1&#8243; _builder_version=&#8221;3.27.3&#8243; _i=&#8221;0&#8243; _address=&#8221;1.0.0.0&#8243;][\/et_pb_sidebar][\/et_pb_column][et_pb_column type=&#8221;2_3&#8243; _builder_version=&#8221;3.25&#8243; custom_padding=&#8221;|||&#8221; _i=&#8221;1&#8243; _address=&#8221;1.0.1&#8243; custom_padding__hover=&#8221;|||&#8221;][et_pb_text _builder_version=&#8221;3.27.3&#8243; text_font=&#8221;||||||||&#8221; header_font=&#8221;||||||||&#8221; header_2_font=&#8221;||||||||&#8221; header_2_text_align=&#8221;center&#8221; header_2_text_color=&#8221;#68ab37&#8243; header_3_font=&#8221;||||||||&#8221; header_3_text_align=&#8221;center&#8221; header_3_text_color=&#8221;#68ab37&#8243; header_3_font_size=&#8221;26px&#8221; header_4_font=&#8221;|300|||||||&#8221; header_4_text_color=&#8221;#757575&#8243; header_4_font_size=&#8221;26px&#8221; custom_padding=&#8221;||0px|||&#8221; _i=&#8221;0&#8243; _address=&#8221;1.0.1.0&#8243;]<div class=\"row\">\n<div class=\"col-md-12\">\n<h3 class=\"text-center\">Feedback Tabs\u00a0 &#8211; Get Started<\/h3>\n<p><span style=\"font-weight: 400;\">Website feedback tabs are an unobtrusive way to gain customer feedback and help visitors on your website. The online feedback widget tab solicits quick, unobtrusive consumer feedback from your visitors. Information can range from \u201cproduct questions\u201d or \u201cI need help\u201d to \u201cyour site is broken.\u201d Unlike the Need Help tab, the online feedback software also has an emoticon ranking of one through five for quick overall online feedback. Feedback tabs are a great resource to:<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">Discover user confusion<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Alerts of site errors<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Gain customer insights<\/span><\/li>\n<\/ul>\n<\/div>\n<\/div>\n<div class=\"row\">\n<div class=\"col-md-12\">\n<h4><\/h4>\n<h4><\/h4>\n<\/div>\n<\/div>[\/et_pb_text][et_pb_image src=&#8221;https:\/\/www.ometrics.com\/blog\/wp-content\/uploads\/2020\/03\/feedback-tab-1-F-1.jpg&#8221; _builder_version=&#8221;3.27.3&#8243; _i=&#8221;1&#8243; _address=&#8221;1.0.1.1&#8243;][\/et_pb_image][et_pb_text _builder_version=&#8221;3.27.3&#8243; _i=&#8221;2&#8243; _address=&#8221;1.0.1.2&#8243;]<ul>\n<ol>\n<li style=\"font-weight: 400;\"><b>Title:<\/b><span style=\"font-weight: 400;\"> What you input here will appear at the top of the feedback tab window. Be sure to use action words to create interest in your visitor.<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Name:<\/b><span style=\"font-weight: 400;\"> Use this field to name your feedback tab. This helps you keep organized when creating multiple feedback tabs for different campaigns or initiatives.<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Do Not Show on Mobile:<\/b><span style=\"font-weight: 400;\"> Check this box if you would like the feedback tab to NOT show on mobile. This helps keep your mobile site uncluttered and makes sure to not overly annoy or bombard your mobile visitor.<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Provide Tab Label:<\/b><span style=\"font-weight: 400;\"> Similar to the above Title field, this field determines what text is displayed when the feedback tab is minimized by the user.<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Select Colors:<\/b><span style=\"font-weight: 400;\"> Here you can match your branding and color scheme to fit the feedback tab. You can change the background color and text color to your liking. Remember to use contrasting colors to make it pop and readable.<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Select Where Tab Presented:<\/b><span style=\"font-weight: 400;\"> Here you choose what side of the page you would like the tab to appear: left, right, or bottom right of your page. This allows you to choose your configuration when running multiple campaigns at the same time on the same page.<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Select What Will Trigger Tab to Appear:<\/b><span> This is the most important configuration to engage with your visitor to help increase your conversions the most. You can select from a number of different triggers such as showing after a certain number of seconds or when your visitor is about to leave the site (Exit Trigger).<\/span><\/li>\n<\/ol>\n<\/ul>[\/et_pb_text][et_pb_image src=&#8221;https:\/\/www.ometrics.com\/blog\/wp-content\/uploads\/2020\/03\/feedback-tab-2-F.jpg&#8221; _builder_version=&#8221;3.27.3&#8243; _i=&#8221;3&#8243; _address=&#8221;1.0.1.3&#8243;][\/et_pb_image][et_pb_text _builder_version=&#8221;3.27.3&#8243; _i=&#8221;4&#8243; _address=&#8221;1.0.1.4&#8243;]<p>8.<b> Email Alerts:<\/b><span style=\"font-weight: 400;\"> Input the email address you would like to send the Ometric alerts when a visitor interacts with your feedback tab.<\/span><\/p>\n<p>9.<b> Connect to Zapier:<\/b><span> Zapier creates a connection that sends data directly from Ometrics straight to your CRM. Enter your Zapier Webhook URL (which you get from your Zapier account) here then make sure it is Active to send a test to Zapier. Learn more about <a href=\"https:\/\/www.ometrics.com\/blog\/support\/zapier\">Zapier here<\/a>.<\/span><\/p>\n<p><span>10.<b> Page Targeting: <\/b>Include or exclude the feedback tab from certain pages or sections of your website here. Click the \u201c+\u201d button to start a new inclusion or exclusion then input the URL using <a href=\"https:\/\/www.ometrics.com\/blog\/support\/regular-expression\">RegEx<\/a>.<\/span><\/p>[\/et_pb_text][et_pb_text _builder_version=&#8221;3.27.3&#8243; _i=&#8221;5&#8243; _address=&#8221;1.0.1.5&#8243;]<h2>Frequently Asked Questions<\/h2>[\/et_pb_text][et_pb_accordion _builder_version=&#8221;3.27.3&#8243; hover_enabled=&#8221;0&#8243; _i=&#8221;6&#8243; _address=&#8221;1.0.1.6&#8243;][et_pb_accordion_item title=&#8221;Can I have multiple email addresses for my alerts?&#8221; open=&#8221;on&#8221; _builder_version=&#8221;3.27.3&#8243; hover_enabled=&#8221;0&#8243; _i=&#8221;0&#8243; _address=&#8221;1.0.1.6.0&#8243;]<p>Absolutely! By upgrading to the Plus plan you gain access to up to 9 email addresses.<\/p>\n[\/et_pb_accordion_item][\/et_pb_accordion][et_pb_text _builder_version=&#8221;3.27.3&#8243; text_font=&#8221;||||||||&#8221; header_font=&#8221;||||||||&#8221; header_2_font=&#8221;||||||||&#8221; header_2_text_align=&#8221;center&#8221; header_2_text_color=&#8221;#68ab37&#8243; header_3_font=&#8221;||||||||&#8221; header_3_text_align=&#8221;center&#8221; header_3_text_color=&#8221;#68ab37&#8243; header_3_font_size=&#8221;26px&#8221; header_4_font=&#8221;|300|||||||&#8221; header_4_text_color=&#8221;#757575&#8243; header_4_font_size=&#8221;26px&#8221; custom_padding=&#8221;||0px|||&#8221; _i=&#8221;0&#8243; _address=&#8221;0&#8243; global_module=&#8221;3587&#8243;]<div class=\"row\">\n<div class=\"col-md-12\">\n<h3 style=\"text-align: center;\">We Are Here to Help<\/h3>\n<p>Here are the different ways you can contact support:<\/p>\n<ul>\n<li>When logged in, click the &#8220;Contact Support&#8221; button. Your information will be autopopulated so just type in your question or comment.<\/li>\n<li>To create a ticket when not logged in email:\u00a0<a href=\"mailto:support@ometrics.com\">support@ometrics.com<\/a><\/li>\n<li>Call us during business hours: Mountain Time, Colorado USA. (US) 800-700-8077.<\/li>\n<li>If outside US: send an email to <a href=\"mailto:suport@ometrics.com\">suport@ometrics.com<\/a> and we will set up an meeting over Zoom.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<\/div>\n<\/div>\n<div class=\"row\">\n<div class=\"col-md-12\">\n<h4><\/h4>\n<h4><\/h4>\n<\/div>\n<\/div>\n[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]\n\n\n\n","protected":false},"excerpt":{"rendered":"<p>Feedback Tabs\u00a0 &#8211; Get Started Website feedback tabs are an unobtrusive way to gain customer feedback and help visitors on your website. The online feedback widget tab solicits quick, unobtrusive consumer feedback from your visitors. Information can range from \u201cproduct questions\u201d or \u201cI need help\u201d to \u201cyour site is broken.\u201d Unlike the Need Help tab, [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":2909,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"<!-- wp:divi\/placeholder \/-->","_et_gb_content_width":"","footnotes":""},"class_list":["post-3040","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Gain Crutial Customer Feedback with a Simple Tab | Support | Ometrics<\/title>\n<meta name=\"description\" content=\"Help better your business by allowing your customers to provide feedback in seconds with email alerts striaght to your inbox.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ometrics.com\/support\/feedback-tabs-get-started\/(opensinanewtab)\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Gain Crutial Customer Feedback with a Simple Tab | Support | Ometrics\" \/>\n<meta property=\"og:description\" content=\"Help better your business by allowing your customers to provide feedback in seconds with email alerts striaght to your inbox.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.ometrics.com\/support\/feedback-tabs-get-started\/(opensinanewtab)\/\" \/>\n<meta property=\"og:site_name\" content=\"Ometrics\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/Ometrics\/\" \/>\n<meta property=\"article:modified_time\" content=\"2020-03-27T19:59:38+00:00\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/www.ometrics.com\/blog\/support\/feedback-tabs-get-started\/\",\"url\":\"https:\/\/www.ometrics.com\/support\/feedback-tabs-get-started\/(opensinanewtab)\",\"name\":\"Gain Crutial Customer Feedback with a Simple Tab | Support | Ometrics\",\"isPartOf\":{\"@id\":\"https:\/\/www.ometrics.com\/blog\/#website\"},\"datePublished\":\"2020-02-27T22:32:50+00:00\",\"dateModified\":\"2020-03-27T19:59:38+00:00\",\"description\":\"Help better your business by allowing your customers to provide feedback in seconds with email alerts striaght to your inbox.\",\"breadcrumb\":{\"@id\":\"https:\/\/www.ometrics.com\/support\/feedback-tabs-get-started\/(opensinanewtab)#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/www.ometrics.com\/support\/feedback-tabs-get-started\/(opensinanewtab)\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/www.ometrics.com\/support\/feedback-tabs-get-started\/(opensinanewtab)#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/www.ometrics.com\/blog\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Support\",\"item\":\"https:\/\/www.ometrics.com\/blog\/support\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Feedback Tabs Get Started\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/www.ometrics.com\/blog\/#website\",\"url\":\"https:\/\/www.ometrics.com\/blog\/\",\"name\":\"Ometrics\",\"description\":\"AI Chatbots, Conversion Rate Optimization Resources, Exit Popups, A-B Testing\",\"publisher\":{\"@id\":\"https:\/\/www.ometrics.com\/blog\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/www.ometrics.com\/blog\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\/\/www.ometrics.com\/blog\/#organization\",\"name\":\"Ometrics\",\"url\":\"https:\/\/www.ometrics.com\/blog\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\/\/www.ometrics.com\/blog\/#\/schema\/logo\/image\/\",\"url\":\"https:\/\/www.ometrics.com\/blog\/wp-content\/uploads\/2019\/06\/ometrics-logo-white-r-210x45.png\",\"contentUrl\":\"https:\/\/www.ometrics.com\/blog\/wp-content\/uploads\/2019\/06\/ometrics-logo-white-r-210x45.png\",\"width\":210,\"height\":45,\"caption\":\"Ometrics\"},\"image\":{\"@id\":\"https:\/\/www.ometrics.com\/blog\/#\/schema\/logo\/image\/\"},\"sameAs\":[\"https:\/\/www.facebook.com\/Ometrics\/\",\"https:\/\/x.com\/ometrics\",\"https:\/\/www.instagram.com\/ometricsllc\/\",\"https:\/\/www.linkedin.com\/company\/ometrics\",\"https:\/\/www.youtube.com\/channel\/UCqOKmRfWQ7v7cgXAuSABFIw\"]}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Gain Crutial Customer Feedback with a Simple Tab | Support | Ometrics","description":"Help better your business by allowing your customers to provide feedback in seconds with email alerts striaght to your inbox.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.ometrics.com\/support\/feedback-tabs-get-started\/(opensinanewtab)\/","og_locale":"en_US","og_type":"article","og_title":"Gain Crutial Customer Feedback with a Simple Tab | Support | Ometrics","og_description":"Help better your business by allowing your customers to provide feedback in seconds with email alerts striaght to your inbox.","og_url":"https:\/\/www.ometrics.com\/support\/feedback-tabs-get-started\/(opensinanewtab)\/","og_site_name":"Ometrics","article_publisher":"https:\/\/www.facebook.com\/Ometrics\/","article_modified_time":"2020-03-27T19:59:38+00:00","twitter_misc":{"Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.ometrics.com\/blog\/support\/feedback-tabs-get-started\/","url":"https:\/\/www.ometrics.com\/support\/feedback-tabs-get-started\/(opensinanewtab)","name":"Gain Crutial Customer Feedback with a Simple Tab | Support | Ometrics","isPartOf":{"@id":"https:\/\/www.ometrics.com\/blog\/#website"},"datePublished":"2020-02-27T22:32:50+00:00","dateModified":"2020-03-27T19:59:38+00:00","description":"Help better your business by allowing your customers to provide feedback in seconds with email alerts striaght to your inbox.","breadcrumb":{"@id":"https:\/\/www.ometrics.com\/support\/feedback-tabs-get-started\/(opensinanewtab)#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.ometrics.com\/support\/feedback-tabs-get-started\/(opensinanewtab)"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.ometrics.com\/support\/feedback-tabs-get-started\/(opensinanewtab)#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/www.ometrics.com\/blog\/"},{"@type":"ListItem","position":2,"name":"Support","item":"https:\/\/www.ometrics.com\/blog\/support\/"},{"@type":"ListItem","position":3,"name":"Feedback Tabs Get Started"}]},{"@type":"WebSite","@id":"https:\/\/www.ometrics.com\/blog\/#website","url":"https:\/\/www.ometrics.com\/blog\/","name":"Ometrics","description":"AI Chatbots, Conversion Rate Optimization Resources, Exit Popups, A-B Testing","publisher":{"@id":"https:\/\/www.ometrics.com\/blog\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.ometrics.com\/blog\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/www.ometrics.com\/blog\/#organization","name":"Ometrics","url":"https:\/\/www.ometrics.com\/blog\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/www.ometrics.com\/blog\/#\/schema\/logo\/image\/","url":"https:\/\/www.ometrics.com\/blog\/wp-content\/uploads\/2019\/06\/ometrics-logo-white-r-210x45.png","contentUrl":"https:\/\/www.ometrics.com\/blog\/wp-content\/uploads\/2019\/06\/ometrics-logo-white-r-210x45.png","width":210,"height":45,"caption":"Ometrics"},"image":{"@id":"https:\/\/www.ometrics.com\/blog\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/Ometrics\/","https:\/\/x.com\/ometrics","https:\/\/www.instagram.com\/ometricsllc\/","https:\/\/www.linkedin.com\/company\/ometrics","https:\/\/www.youtube.com\/channel\/UCqOKmRfWQ7v7cgXAuSABFIw"]}]}},"ometricscontent":{"rendered":"<div class=\"et-l et-l--post\">\n\t\t\t<div class=\"et_builder_inner_content et_pb_gutters3\"><div class=\"et_pb_section et_pb_section_0 et_pb_fullwidth_section et_section_regular\" >\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<section class=\"et_pb_module et_pb_fullwidth_header et_pb_fullwidth_header_0 et_pb_text_align_center et_pb_bg_layout_dark\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_fullwidth_header_container center\">\n\t\t\t\t\t<div class=\"header-content-container center\">\n\t\t\t\t\t<div class=\"header-content\">\n\t\t\t\t\t\t\n\t\t\t\t\t\t<h1 class=\"et_pb_module_header\">Support | Feedback Tabs<\/h1>\n\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"et_pb_header_content_wrapper\"><\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"et_pb_fullwidth_header_overlay\"><\/div>\n\t\t\t\t<div class=\"et_pb_fullwidth_header_scroll\"><\/div>\n\t\t\t<\/section>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div><div class=\"et_pb_section et_pb_section_1 et_section_regular\" >\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_row et_pb_row_0\">\n\t\t\t\t<div class=\"et_pb_column et_pb_column_1_3 et_pb_column_0  et_pb_css_mix_blend_mode_passthrough\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_pb_sidebar_0 et_pb_widget_area clearfix et_pb_widget_area_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div id=\"block-31\" class=\"et_pb_widget widget_block\">\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-color has-link-color has-medium-font-size wp-elements-87612ffc8a1b93ec44d830cf30fc7bab\" style=\"color:#0d870d\"><strong>General Account<\/strong><\/p>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<p><a href=\"\/support\/installing-ometrics-script\/\">&nbsp;&nbsp;Installing Ometrics Script<\/a><br><a href=\"\/support\/billing\/\">&nbsp;&nbsp;Billing<\/a><br><a href=\"\/support\/regular-expression\/\">&nbsp;&nbsp;Regular Expression (RegEx)<\/a><br><a href=\"https:\/\/www.ometrics.com\/support\/how-to-enable-third-party-cookies\/\">&nbsp; Enable Third-Party Cookies<\/a><br><a href=\"https:\/\/www.ometrics.com\/support\/shopify-apps-block-activation\/\">&nbsp; Shopify App Block Not Activated&nbsp;<\/a><br><a href=\"https:\/\/www.ometrics.com\/support\/\" data-type=\"link\" data-id=\"https:\/\/www.ometrics.com\/support\/\">  Contact Support<\/a><\/p>\n<\/div>\n<\/div>\n<\/div><div id=\"block-32\" class=\"et_pb_widget widget_block\">\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-color has-link-color has-medium-font-size wp-elements-7ac4cfa01406017794bb9f804d577924\" style=\"color:#0d870d\"><strong>AI Editor<\/strong><\/p>\n\n\n\n<p><a href=\"https:\/\/www.ometrics.com\/support\/intro-to-the-ai-workspace\/\">\u00a0 Intro to the AI Workspace<\/a><br><br><strong>AI Brain<\/strong><br><a href=\"https:\/\/www.ometrics.com\/support\/scan-sync\/\">\u00a0 Scan &amp; Sync<\/a><br><a href=\"\/support\/engagement-question\/\">\u00a0\u00a0Engagement Question<\/a><br><a href=\"https:\/\/www.ometrics.com\/support\/faqs-feature\/\">\u00a0 FAQ Feature<\/a><br><a href=\"\/support\/ochatbot-global-intents\/\">\u00a0\u00a0Intents<\/a><br><a href=\"\/support\/images-and-videos\/\">\u00a0\u00a0Intents - Images &amp; Videos<\/a><br><a href=\"https:\/\/www.ometrics.com\/support\/fallbacks\/\">\u00a0 Fallbacks<\/a><br><br><strong>Ochatbot<br><\/strong><a href=\"\/support\/ochatbot-questions\/\">\u00a0\u00a0Questions<\/a><br><a href=\"\/support\/page-targeting\/\">\u00a0\u00a0Page Targeting<\/a><br><a href=\"\/support\/ochatbot-triggers-and-events\/\">\u00a0\u00a0Triggers<\/a><br><br><strong>Intelligent Website<br><\/strong><a href=\"https:\/\/www.ometrics.com\/blog\/support\/intelligent-website-ai-get-started\/\">Getting Started<\/a><br><a href=\"https:\/\/www.ometrics.com\/blog\/support\/intelligent-website-ai-lead-support-forms\/\">\u00a0 Lead &amp; Support Forms<\/a><br><a href=\"https:\/\/www.ometrics.com\/blog\/intelligent-website-ai-layout-tab\/\">\u00a0 Layout<\/a><br><a href=\"https:\/\/www.ometrics.com\/blog\/support\/image-video-button-settings\/\">\u00a0 Buttons &amp; Media<\/a><br><br><strong>eCommerce<br><\/strong><a href=\"\/support\/ochatbot-ecommerce\/\">\u00a0 Settings<\/a><br><a href=\"\/support\/product-finder\/\">\u00a0\u00a0Product Finder<\/a><br><a href=\"\/support\/ochatbot-settings\/\">\u00a0\u00a0Design<\/a><br><a href=\"\/support\/ochatbot-alerts\/\">\u00a0\u00a0Email Alerts<\/a><\/p>\n<\/div>\n<\/div><div id=\"block-33\" class=\"et_pb_widget widget_block\">\n<details class=\"wp-block-details has-medium-font-size is-layout-flow wp-block-details-is-layout-flow\"><summary>Legacy Tools<\/summary>\n<p class=\"has-medium-font-size\"><strong>LeadBot<\/strong><\/p>\n\n\n\n<p class=\"has-small-font-size\"><a href=\"https:\/\/www.ometrics.com\/support\/leadbot\">&nbsp;&nbsp;Get Started<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading has-medium-font-size\">Exit Popups &amp; Mobile Banners<\/h3>\n\n\n\n<p class=\"has-small-font-size\"><a href=\"\/support\/popups-get-started\/\">&nbsp;&nbsp;Get Started<\/a><br><a href=\"\/support\/popups-desktop-popup\/\">&nbsp;&nbsp;Desktop Popups<\/a><br><a href=\"\/support\/popups-mobile-banner\/\">&nbsp;&nbsp;Mobile Banner<\/a><br><a href=\"\/support\/popups-mobile-popup\/\">&nbsp;&nbsp;Mobile Popup<\/a><br><a href=\"\/support\/popups-button-actions\/\">&nbsp;&nbsp;Button Actions<\/a><br><a href=\"\/support\/popups-triggers\/\">&nbsp;&nbsp;Triggers<\/a><br><a href=\"\/support\/popups-targeting\/\">&nbsp;&nbsp;Targeting<\/a><br><a href=\"\/support\/popups-alerts-and-connections\/\">&nbsp;&nbsp;Alerts and Connections<\/a><br><a href=\"\/support\/popups-tips-and-tricks\/\">&nbsp;&nbsp;Tips and Tricks<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading has-medium-font-size\">Offer Sliders<\/h3>\n\n\n\n<p class=\"has-small-font-size\"><a href=\"\/support\/offer-sliders-get-started\/\">&nbsp;&nbsp;Get Started<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading has-medium-font-size\">Lead Sliders<\/h3>\n\n\n\n<p class=\"has-small-font-size\"><a href=\"\/support\/lead-sliders-get-started\/\">&nbsp;&nbsp;Get Started<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading has-medium-font-size\">Offer Tabs<\/h3>\n\n\n\n<p class=\"has-small-font-size\"><a href=\"\/support\/offer-tabs-get-started\/\">&nbsp;&nbsp;Get Started<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading has-medium-font-size\">Feedback Tabs<\/h3>\n\n\n\n<p class=\"has-small-font-size\"><a href=\"\/support\/feedback-tabs-get-started\/\">&nbsp;&nbsp;Get Started<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading has-medium-font-size\">Need Help Tabs<\/h3>\n\n\n\n<p class=\"has-small-font-size\"><a href=\"\/support\/need-help-tabs-get-started\/\">&nbsp;&nbsp;Get Started<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading has-medium-font-size\">Funnel Metrics<\/h3>\n\n\n\n<p class=\"has-small-font-size\"><a href=\"\/support\/funnel-metrics-get-started\/\">&nbsp;&nbsp;Get Started<\/a><\/p>\n<\/details>\n<\/div>\n\t\t\t<\/div>\n\t\t\t<\/div><div class=\"et_pb_column et_pb_column_2_3 et_pb_column_1  et_pb_css_mix_blend_mode_passthrough et-last-child\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_pb_text et_pb_text_0  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><div class=\"row\">\n<div class=\"col-md-12\">\n<h3 class=\"text-center\">Feedback Tabs\u00a0 &#8211; Get Started<\/h3>\n<p><span style=\"font-weight: 400;\">Website feedback tabs are an unobtrusive way to gain customer feedback and help visitors on your website. The online feedback widget tab solicits quick, unobtrusive consumer feedback from your visitors. Information can range from \u201cproduct questions\u201d or \u201cI need help\u201d to \u201cyour site is broken.\u201d Unlike the Need Help tab, the online feedback software also has an emoticon ranking of one through five for quick overall online feedback. Feedback tabs are a great resource to:<\/span><\/p>\n<ul>\n<li><span style=\"font-weight: 400;\">Discover user confusion<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Alerts of site errors<\/span><\/li>\n<li><span style=\"font-weight: 400;\">Gain customer insights<\/span><\/li>\n<\/ul>\n<\/div>\n<\/div>\n<div class=\"row\">\n<div class=\"col-md-12\">\n<h4><\/h4>\n<h4><\/h4>\n<\/div>\n<\/div><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_pb_image et_pb_image_0\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<span class=\"et_pb_image_wrap \"><img loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"540\" src=\"https:\/\/www.ometrics.com\/blog\/wp-content\/uploads\/2020\/03\/feedback-tab-1-F-1.jpg\" alt=\"\" title=\"\" srcset=\"https:\/\/www.ometrics.com\/blog\/wp-content\/uploads\/2020\/03\/feedback-tab-1-F-1.jpg 700w, https:\/\/www.ometrics.com\/blog\/wp-content\/uploads\/2020\/03\/feedback-tab-1-F-1-480x370.jpg 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 700px, 100vw\" class=\"wp-image-3269\" \/><\/span>\n\t\t\t<\/div><div class=\"et_pb_module et_pb_text et_pb_text_1  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><ul>\n<ol>\n<li style=\"font-weight: 400;\"><b>Title:<\/b><span style=\"font-weight: 400;\"> What you input here will appear at the top of the feedback tab window. Be sure to use action words to create interest in your visitor.<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Name:<\/b><span style=\"font-weight: 400;\"> Use this field to name your feedback tab. This helps you keep organized when creating multiple feedback tabs for different campaigns or initiatives.<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Do Not Show on Mobile:<\/b><span style=\"font-weight: 400;\"> Check this box if you would like the feedback tab to NOT show on mobile. This helps keep your mobile site uncluttered and makes sure to not overly annoy or bombard your mobile visitor.<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Provide Tab Label:<\/b><span style=\"font-weight: 400;\"> Similar to the above Title field, this field determines what text is displayed when the feedback tab is minimized by the user.<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Select Colors:<\/b><span style=\"font-weight: 400;\"> Here you can match your branding and color scheme to fit the feedback tab. You can change the background color and text color to your liking. Remember to use contrasting colors to make it pop and readable.<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Select Where Tab Presented:<\/b><span style=\"font-weight: 400;\"> Here you choose what side of the page you would like the tab to appear: left, right, or bottom right of your page. This allows you to choose your configuration when running multiple campaigns at the same time on the same page.<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Select What Will Trigger Tab to Appear:<\/b><span> This is the most important configuration to engage with your visitor to help increase your conversions the most. You can select from a number of different triggers such as showing after a certain number of seconds or when your visitor is about to leave the site (Exit Trigger).<\/span><\/li>\n<\/ol>\n<\/ul><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_pb_image et_pb_image_1\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<span class=\"et_pb_image_wrap \"><img loading=\"lazy\" decoding=\"async\" width=\"700\" height=\"489\" src=\"https:\/\/www.ometrics.com\/blog\/wp-content\/uploads\/2020\/03\/feedback-tab-2-F.jpg\" alt=\"\" title=\"\" srcset=\"https:\/\/www.ometrics.com\/blog\/wp-content\/uploads\/2020\/03\/feedback-tab-2-F.jpg 700w, https:\/\/www.ometrics.com\/blog\/wp-content\/uploads\/2020\/03\/feedback-tab-2-F-480x335.jpg 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) 700px, 100vw\" class=\"wp-image-3264\" \/><\/span>\n\t\t\t<\/div><div class=\"et_pb_module et_pb_text et_pb_text_2  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><p>8.<b> Email Alerts:<\/b><span style=\"font-weight: 400;\"> Input the email address you would like to send the Ometric alerts when a visitor interacts with your feedback tab.<\/span><\/p>\n<p>9.<b> Connect to Zapier:<\/b><span> Zapier creates a connection that sends data directly from Ometrics straight to your CRM. Enter your Zapier Webhook URL (which you get from your Zapier account) here then make sure it is Active to send a test to Zapier. Learn more about <a href=\"https:\/\/www.ometrics.com\/blog\/support\/zapier\">Zapier here<\/a>.<\/span><\/p>\n<p><span>10.<b> Page Targeting: <\/b>Include or exclude the feedback tab from certain pages or sections of your website here. Click the \u201c+\u201d button to start a new inclusion or exclusion then input the URL using <a href=\"https:\/\/www.ometrics.com\/blog\/support\/regular-expression\">RegEx<\/a>.<\/span><\/p><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_pb_text et_pb_text_3  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><h2>Frequently Asked Questions<\/h2><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_pb_accordion et_pb_accordion_0\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_toggle et_pb_module et_pb_accordion_item et_pb_accordion_item_0  et_pb_toggle_open\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<h5 class=\"et_pb_toggle_title\">Can I have multiple email addresses for my alerts?<\/h5>\n\t\t\t\t<div class=\"et_pb_toggle_content clearfix\"><p>Absolutely! By upgrading to the Plus plan you gain access to up to 9 email addresses.<\/p><\/div>\n\t\t\t<\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_pb_text et_pb_text_4  et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><div class=\"row\">\n<div class=\"col-md-12\">\n<h3 style=\"text-align: center;\">We Are Here to Help<\/h3>\n<p>Here are the different ways you can contact support:<\/p>\n<ul>\n<li>When logged in, click the \"Contact Support\" button. Your information will be autopopulated so just type in your question or comment.<\/li>\n<li>To create a ticket when not logged in email:\u00a0<a href=\"mailto:support@ometrics.com\">support@ometrics.com<\/a><\/li>\n<li>Call us during business hours: 8 a.m.-5 p.m. MST 800-700-8077.<\/li>\n<li>If outside the US: send an email to <a href=\"mailto:suport@ometrics.com\">suport@ometrics.com<\/a> and we will set up a meeting over Zoom.<\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<\/div>\n<\/div>\n<div class=\"row\">\n<div class=\"col-md-12\">\n<h4><\/h4>\n<h4><\/h4>\n<\/div>\n<\/div>\n<\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\t\t<\/div>\n\t<\/div>\n\t","protected":false},"_links":{"self":[{"href":"https:\/\/www.ometrics.com\/blog\/wp-json\/wp\/v2\/pages\/3040","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ometrics.com\/blog\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.ometrics.com\/blog\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.ometrics.com\/blog\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ometrics.com\/blog\/wp-json\/wp\/v2\/comments?post=3040"}],"version-history":[{"count":12,"href":"https:\/\/www.ometrics.com\/blog\/wp-json\/wp\/v2\/pages\/3040\/revisions"}],"predecessor-version":[{"id":3742,"href":"https:\/\/www.ometrics.com\/blog\/wp-json\/wp\/v2\/pages\/3040\/revisions\/3742"}],"up":[{"embeddable":true,"href":"https:\/\/www.ometrics.com\/blog\/wp-json\/wp\/v2\/pages\/2909"}],"wp:attachment":[{"href":"https:\/\/www.ometrics.com\/blog\/wp-json\/wp\/v2\/media?parent=3040"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}