{"id":2958,"date":"2020-03-12T12:32:30","date_gmt":"2020-03-12T18:32:30","guid":{"rendered":"https:\/\/www.ometrics.com\/blog\/?page_id=2958"},"modified":"2025-10-14T11:17:56","modified_gmt":"2025-10-14T17:17:56","slug":"ochatbot-settings","status":"publish","type":"page","link":"https:\/\/www.ometrics.com\/blog\/support\/ochatbot-settings\/","title":{"rendered":"Ochatbot Settings"},"content":{"rendered":"

[et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.16″ global_colors_info=”{}”][et_pb_fullwidth_header title=”Support | Ochatbot” text_orientation=”center” _builder_version=”4.16″ title_font=”||||||||” title_font_size=”38px” custom_padding=”9px||0px” global_colors_info=”{}”][\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ custom_padding=”4px|||||” global_colors_info=”{}”][et_pb_row column_structure=”1_3,2_3″ _builder_version=”4.16″ custom_padding=”||0px|||” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_sidebar area=”et_pb_widget_area_1″ _builder_version=”4.16″ global_colors_info=”{}”][\/et_pb_sidebar][\/et_pb_column][et_pb_column type=”2_3″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.27.4″ text_font=”||||||||” header_font=”||||||||” header_2_font=”||||||||” header_2_text_align=”center” header_2_text_color=”#68ab37″ header_3_font=”||||||||” header_3_text_align=”center” header_3_text_color=”#68ab37″ header_3_font_size=”26px” header_4_font=”|300|||||||” header_4_text_color=”#757575″ header_4_font_size=”26px” custom_padding=”||0px|||” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

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Design<\/h3>\n

Customize the look, feel, and placement of your AI. First, click on Settings<\/strong> in the sidebar navigation, then head to\u00a0Design.<\/strong><\/span><\/p>\n<\/div>\n<\/div>\n

[\/et_pb_text][et_pb_image src=”https:\/\/www.ometrics.com\/blog\/wp-content\/uploads\/2025\/10\/Screenshot-2025-10-14-111105.png” alt=”Design Tab” title_text=”Screenshot 2025-10-14 111105″ _builder_version=”4.27.4″ global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.27.4″ text_font=”||||||||” header_font=”||||||||” header_2_font=”||||||||” header_2_text_align=”center” header_2_text_color=”#68ab37″ header_3_font=”||||||||” header_3_text_align=”center” header_3_text_color=”#68ab37″ header_3_font_size=”26px” header_4_font=”|300|||||||” header_4_text_color=”#757575″ header_4_font_size=”26px” custom_margin=”32px||7px|||” custom_padding=”||0px|||” global_colors_info=”{}”]<\/p>\n

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Let’s dive into these settings.<\/strong><\/p>\n<\/div>\n<\/div>\n

[\/et_pb_text][et_pb_image src=”https:\/\/www.ometrics.com\/blog\/wp-content\/uploads\/2023\/08\/Design-Tab-1-e1760462157139.jpg” alt=”Design Tab” title_text=”Design Tab 1″ _builder_version=”4.27.4″ global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.21.0″ global_colors_info=”{}”]<\/p>\n

1. <\/span>Ochatbot Name:<\/b> This is the name of your chatbot that will be displayed on your dashboard.<\/span><\/p>\n

2. <\/span>Email Adress to Send Leads:\u00a0<\/b>Enter the primary email address that will recieve leads from the chatbot.<\/span><\/p>\n

3. Window Title: <\/strong>Determine what text is displayed at the top title section of the chatbot. By default, the Ochatbot name will appear here; however, you may want to change that to a different name, such as “Company Name AI Chatbot” or a mascot name.<\/span><\/p>\n

4. <\/span>Placeholder Text:<\/b> Choose what text is displayed at the bottom of the chatbot while users type in their questions\/responses to encourage them to type when interacting with the chatbot.<\/span><\/p>\n

5. <\/span>Display Message Time: <\/b>Choose to enable or disable displaying the time when a message was sent in the chatbot window.\u00a0\u00a0<\/span><\/p>\n

[\/et_pb_text][et_pb_image src=”https:\/\/www.ometrics.com\/blog\/wp-content\/uploads\/2023\/08\/Design-Tab-Colors.jpg” alt=”Design Tab Colors” title_text=”Design Tab Colors” _builder_version=”4.21.0″ global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.21.0″ global_colors_info=”{}”]<\/p>\n

6. <\/span>Colors:<\/b> Pick the colors of the chatbot to help match your branding. To see a preview of the colors, click save at the bottom, than click the preview button in the navigation.\u00a0<\/span><\/p>\n

7. <\/span>Floating Bubble:<\/b> This displays a preview of the floating bubble that will appear on your site. When you upgrade to the Plus Plan you can choose to upload your business\u2019s logo or stick with the Ochatbot logo.\u00a0<\/span><\/p>\n

[\/et_pb_text][et_pb_image src=”https:\/\/www.ometrics.com\/blog\/wp-content\/uploads\/2023\/08\/Design-Tab-Ochatbot-Layout.jpg” alt=”Design Tab Ochatbot Layout” title_text=”Design Tab Ochatbot Layout” _builder_version=”4.21.0″ global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”]<\/p>\n

8. <\/span>Window Sizing:<\/b> Edit the size of your chatbot window here by inputting your desired height and width for desktop and mobile versions. Remember to strike a balance of your user being able to read the chatbot text and also still see\/browse your website pages.<\/span><\/p>\n

[\/et_pb_text][et_pb_image src=”https:\/\/www.ometrics.com\/blog\/wp-content\/uploads\/2023\/08\/Design-Tab-Ochatbot-Video-1.jpg” alt=”Design Tab Ochatbot Video” title_text=”Design Tab Ochatbot Video” _builder_version=”4.21.0″ _module_preset=”default” global_colors_info=”{}”][\/et_pb_image][et_pb_text _builder_version=”4.21.0″ global_colors_info=”{}”]<\/p>\n

9. Video Attachment Height:<\/b> Choose the height of imbedded videos within the chatbot window.<\/span><\/p>\n

10.\u00a0<\/span>Move Widget:<\/b>\u00a0Use these fields to fine tune the widget location to exactly where you would like it. Great way to move the widget slightly if it is blocking a key portion of your website pages.<\/span><\/span><\/p>\n

11. <\/span>Desktop\/Mobile Floating Bubble Location:<\/b> Choose where you would like the floating bubble icon on your desktop and mobile versions.<\/span><\/p>\n

12. <\/span>Show Typing Indicator:<\/b> Enable or disable the \u201c…\u201d icon that shows when a user is typing in the chatbot\u00a0 window.<\/span><\/p>\n

[\/et_pb_text][et_pb_text _builder_version=”4.21.0″ text_font=”||||||||” header_font=”||||||||” header_2_font=”||||||||” header_2_text_align=”center” header_2_text_color=”#68ab37″ header_3_font=”||||||||” header_3_text_align=”center” header_3_text_color=”#68ab37″ header_3_font_size=”26px” header_4_font=”|300|||||||” header_4_text_color=”#757575″ header_4_font_size=”26px” custom_padding=”||0px|||” global_module=”3587″ global_colors_info=”{}”]<\/p>\n

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We Are Here to Help<\/h3>\n

Here are the different ways you can contact support:<\/p>\n