{"id":10144,"date":"2025-10-08T13:46:00","date_gmt":"2025-10-08T19:46:00","guid":{"rendered":"https:\/\/www.ometrics.com\/blog\/?page_id=10144"},"modified":"2025-10-08T13:46:00","modified_gmt":"2025-10-08T19:46:00","slug":"faqs-feature","status":"publish","type":"page","link":"https:\/\/www.ometrics.com\/blog\/support\/faqs-feature\/","title":{"rendered":"FAQs Feature"},"content":{"rendered":"

[et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.16″ global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_fullwidth_header title=”Gain Insights. Engage Users. Grow Sales.” text_orientation=”center” _builder_version=”4.16″ title_font=”||||||||” title_font_size=”38px” custom_padding=”9px||0px” global_colors_info=”{}” theme_builder_area=”post_content”][\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ custom_padding=”4px|||||” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_row column_structure=”1_3,2_3″ _builder_version=”4.16″ custom_margin=”|auto|29px|auto||” custom_padding=”||0px|||” global_colors_info=”{}” theme_builder_area=”post_content”][et_pb_column type=”1_3″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||” theme_builder_area=”post_content”][et_pb_sidebar area=”et_pb_widget_area_1″ _builder_version=”4.16″ width=”92.4%” global_colors_info=”{}” theme_builder_area=”post_content”][\/et_pb_sidebar][\/et_pb_column][et_pb_column type=”2_3″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||” theme_builder_area=”post_content”][et_pb_text _builder_version=”4.27.4″ text_font=”||||||||” header_font=”||||||||” header_2_font=”||||||||” header_2_text_align=”center” header_2_text_color=”#68ab37″ header_3_font=”||||||||” header_3_text_align=”center” header_3_text_color=”#68ab37″ header_3_font_size=”26px” header_4_font=”|300|||||||” header_4_text_color=”#757575″ header_4_font_size=”26px” width=”100%” custom_padding=”||0px|||” hover_enabled=”0″ global_colors_info=”{}” theme_builder_area=”post_content” sticky_enabled=”0″]<\/p>\n

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FAQs Feature<\/h3>\n<\/div>\n<\/div>\n

[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” header_3_text_color=”#0d870d” hover_enabled=”0″ global_colors_info=”{}” theme_builder_area=”post_content” sticky_enabled=”0″]<\/p>\n

The FAQs<\/strong> section in Ochatbot lets you add extra information that isn\u2019t already available on your website. This is a great way to teach your chatbot to handle customer questions more accurately and with extra context.<\/p>\n

[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” theme_builder_area=”post_content” sticky_enabled=”0″]<\/p>\n

Use FAQs when:<\/p>\n

    \n
  • \n

    The information isn\u2019t found on your site<\/strong><\/p>\n<\/li>\n

  • \n

    You want to clarify common support questions<\/strong><\/p>\n<\/li>\n

  • \n

    You need to add policy details, product guidance, or custom scenarios<\/strong><\/p>\n<\/li>\n<\/ul>\n

    Each FAQ you create includes a question<\/strong> and an answer<\/strong>, and you can optionally attach a URL<\/strong> for reference.<\/p>\n

    [\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” theme_builder_area=”post_content” sticky_enabled=”0″]<\/p>\n

    How to Add an FAQ<\/h3>\n

    Go to your AI Builder:<\/strong><\/p>\n

    1. Select FAQs <\/strong>under AI Brain section.<\/p>\n

    2. Click Add New FAQ<\/strong>.<\/p>\n

    [\/et_pb_text][et_pb_image src=”https:\/\/www.ometrics.com\/blog\/wp-content\/uploads\/2025\/10\/faq.png” alt=”faq screenshot” title_text=”faq” align=”center” _builder_version=”4.27.4″ width=”100%” max_width=”100%” hover_enabled=”0″ global_colors_info=”{}” theme_builder_area=”post_content” sticky_enabled=”0″][\/et_pb_image][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” theme_builder_area=”post_content” sticky_enabled=”0″]<\/p>\n

    3. Enter your Question<\/strong> and Answer<\/strong>.<\/p>\n

    4. (Optional) Add a URL<\/strong> if you want to link visitors to a related page.<\/p>\n

    5. Save your FAQ.<\/p>\n

    [\/et_pb_text][et_pb_image src=”https:\/\/www.ometrics.com\/blog\/wp-content\/uploads\/2025\/10\/faq2.png” _builder_version=”4.27.4″ _module_preset=”default” theme_builder_area=”post_content” title_text=”faq2″ hover_enabled=”0″ sticky_enabled=”0″][\/et_pb_image][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” theme_builder_area=”post_content” sticky_enabled=”0″]<\/p>\n

    Want to control how<\/strong> your AI responnds? You can use a prompt<\/strong> at the start of your answer to guide its tone or length.<\/p>\n

    Example:<\/strong><\/p>\n

    Question:<\/strong> What color do you recommend for olive skin?
    <\/strong><\/p>\n

    Answer:<\/strong>
    Prompt: Respond concisely. Here is the text to use: While our products are suited for every skin color, our customers with olive skin tones have reported that they love our Ultra Rare Beauty collection<\/strong>. Click below to shop the collection.
    URL:<\/strong> beauty.com\/ultra-rare-beauty-collection<\/p>\n

    [\/et_pb_text][et_pb_text _builder_version=”4.27.4″ _module_preset=”default” global_colors_info=”{}” theme_builder_area=”post_content”]<\/p>\n

    FAQs<\/h2>\n

    [\/et_pb_text][et_pb_accordion _builder_version=”4.27.4″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” theme_builder_area=”post_content” sticky_enabled=”0″][et_pb_accordion_item title=”What type of information should go into FAQs?” open=”on” _builder_version=”4.27.4″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” theme_builder_area=”post_content” sticky_enabled=”0″]<\/p>\n

    Anything customers commonly ask that isn\u2019t on your website, such as refund policies, product sizing tips, or troubleshooting help. You can also use it to emphasize information that is available.\u00a0<\/p>\n

    [\/et_pb_accordion_item][et_pb_accordion_item title=”Do I need to add a URL to every FAQ?” _builder_version=”4.27.4″ _module_preset=”default” hover_enabled=”0″ global_colors_info=”{}” theme_builder_area=”post_content” open=”off” sticky_enabled=”0″]<\/p>\n

    No. URLs are optional. They\u2019re helpful if you want to direct users to a related product or policy page.<\/p>\n

    [\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

    FAQs Feature The FAQs section in Ochatbot lets you add extra information that isn\u2019t already available on your website. This is a great way to teach your chatbot to handle customer questions more accurately and with extra context.Use FAQs when: The information isn\u2019t found on your site You want to clarify common support questions You […]<\/p>\n","protected":false},"author":10,"featured_media":0,"parent":2909,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-10144","page","type-page","status-publish","hentry"],"yoast_head":"\nFAQs Feature - Ometrics<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ometrics.com\/blog\/support\/faqs-feature\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQs Feature - Ometrics\" \/>\n<meta property=\"og:description\" content=\"FAQs Feature The FAQs section in Ochatbot lets you add extra information that isn\u2019t already available on your website. 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Engage Users. Grow Sales.<\/h1>\n\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"et_pb_header_content_wrapper\"><\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"et_pb_fullwidth_header_overlay\"><\/div>\n\t\t\t\t<div class=\"et_pb_fullwidth_header_scroll\"><\/div>\n\t\t\t<\/section>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div><div class=\"et_pb_section et_pb_section_1 et_section_regular\" >\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_row et_pb_row_0\">\n\t\t\t\t<div class=\"et_pb_column et_pb_column_1_3 et_pb_column_0 et_pb_css_mix_blend_mode_passthrough\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_pb_sidebar_0 et_pb_widget_area clearfix et_pb_widget_area_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div id=\"block-31\" class=\"et_pb_widget widget_block\">\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-color has-link-color has-medium-font-size wp-elements-87612ffc8a1b93ec44d830cf30fc7bab\" style=\"color:#0d870d\"><strong>General Account<\/strong><\/p>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<p><a href=\"\/support\/installing-ometrics-script\/\">  Installing Ometrics Script<\/a><br><a href=\"\/support\/billing\/\">  Billing<\/a><br><a href=\"\/support\/regular-expression\/\">  Regular Expression (RegEx)<\/a><br><a href=\"https:\/\/www.ometrics.com\/support\/how-to-enable-third-party-cookies\/\">  Enable Third-Party Cookies<\/a><br><a href=\"https:\/\/www.ometrics.com\/support\/shopify-apps-block-activation\/\">  Shopify App Block Not Activated <\/a><br><a href=\"https:\/\/www.ometrics.com\/support\/\" data-type=\"link\" data-id=\"https:\/\/www.ometrics.com\/support\/\"> Contact Support<\/a><\/p>\n<\/div>\n<\/div>\n<\/div><div id=\"block-32\" class=\"et_pb_widget widget_block\">\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-color has-link-color has-medium-font-size wp-elements-7ac4cfa01406017794bb9f804d577924\" style=\"color:#0d870d\"><strong>AI Editor<\/strong><\/p>\n\n\n\n<p><a href=\"https:\/\/www.ometrics.com\/support\/intro-to-the-ai-workspace\/\">\u00a0 Intro to the AI Workspace<\/a><br><br><strong>AI Brain<\/strong><br><a href=\"https:\/\/www.ometrics.com\/support\/scan-sync\/\">\u00a0 Scan & Sync<\/a><br><a href=\"\/support\/engagement-question\/\">\u00a0\u00a0Engagement Question<\/a><br><a href=\"https:\/\/www.ometrics.com\/support\/faqs-feature\/\">\u00a0 FAQ Feature<\/a><br><a href=\"\/support\/ochatbot-global-intents\/\">\u00a0\u00a0Intents<\/a><br><a href=\"\/support\/images-and-videos\/\">\u00a0\u00a0Intents - Images & Videos<\/a><br><a href=\"https:\/\/www.ometrics.com\/support\/fallbacks\/\">\u00a0 Fallbacks<\/a><br><br><strong>Ochatbot<br><\/strong><a href=\"\/support\/ochatbot-questions\/\">\u00a0\u00a0Questions<\/a><br><a href=\"\/support\/page-targeting\/\">\u00a0\u00a0Page Targeting<\/a><br><a href=\"\/support\/ochatbot-triggers-and-events\/\">\u00a0\u00a0Triggers<\/a><br><br><strong>Intelligent Website<br><\/strong><a href=\"https:\/\/www.ometrics.com\/blog\/support\/intelligent-website-ai-get-started\/\">Getting Started<\/a><br><a href=\"https:\/\/www.ometrics.com\/blog\/support\/intelligent-website-ai-lead-support-forms\/\">\u00a0 Lead & Support Forms<\/a><br><a href=\"https:\/\/www.ometrics.com\/blog\/intelligent-website-ai-layout-tab\/\">\u00a0 Layout<\/a><br><a href=\"https:\/\/www.ometrics.com\/blog\/support\/image-video-button-settings\/\">\u00a0 Buttons & Media<\/a><br><br><strong>eCommerce<br><\/strong><a href=\"\/support\/ochatbot-ecommerce\/\">\u00a0 Settings<\/a><br><a href=\"\/support\/product-finder\/\">\u00a0\u00a0Product Finder<\/a><br><a href=\"\/support\/ochatbot-settings\/\">\u00a0\u00a0Design<\/a><br><a href=\"\/support\/ochatbot-alerts\/\">\u00a0\u00a0Email Alerts<\/a><\/p>\n<\/div>\n<\/div><div id=\"block-33\" class=\"et_pb_widget widget_block\">\n<details class=\"wp-block-details has-medium-font-size is-layout-flow wp-block-details-is-layout-flow\"><summary>Legacy Tools<\/summary>\n<p class=\"has-medium-font-size\"><strong>LeadBot<\/strong><\/p>\n\n\n\n<p class=\"has-small-font-size\"><a href=\"https:\/\/www.ometrics.com\/support\/leadbot\">  Get Started<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading has-medium-font-size\">Exit Popups & Mobile Banners<\/h3>\n\n\n\n<p class=\"has-small-font-size\"><a href=\"\/support\/popups-get-started\/\">  Get Started<\/a><br><a href=\"\/support\/popups-desktop-popup\/\">  Desktop Popups<\/a><br><a href=\"\/support\/popups-mobile-banner\/\">  Mobile Banner<\/a><br><a href=\"\/support\/popups-mobile-popup\/\">  Mobile Popup<\/a><br><a href=\"\/support\/popups-button-actions\/\">  Button Actions<\/a><br><a href=\"\/support\/popups-triggers\/\">  Triggers<\/a><br><a href=\"\/support\/popups-targeting\/\">  Targeting<\/a><br><a href=\"\/support\/popups-alerts-and-connections\/\">  Alerts and Connections<\/a><br><a href=\"\/support\/popups-tips-and-tricks\/\">  Tips and Tricks<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading has-medium-font-size\">Offer Sliders<\/h3>\n\n\n\n<p class=\"has-small-font-size\"><a href=\"\/support\/offer-sliders-get-started\/\">  Get Started<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading has-medium-font-size\">Lead Sliders<\/h3>\n\n\n\n<p class=\"has-small-font-size\"><a href=\"\/support\/lead-sliders-get-started\/\">  Get Started<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading has-medium-font-size\">Offer Tabs<\/h3>\n\n\n\n<p class=\"has-small-font-size\"><a href=\"\/support\/offer-tabs-get-started\/\">  Get Started<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading has-medium-font-size\">Feedback Tabs<\/h3>\n\n\n\n<p class=\"has-small-font-size\"><a href=\"\/support\/feedback-tabs-get-started\/\">  Get Started<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading has-medium-font-size\">Need Help Tabs<\/h3>\n\n\n\n<p class=\"has-small-font-size\"><a href=\"\/support\/need-help-tabs-get-started\/\">  Get Started<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading has-medium-font-size\">Funnel Metrics<\/h3>\n\n\n\n<p class=\"has-small-font-size\"><a href=\"\/support\/funnel-metrics-get-started\/\">  Get Started<\/a><\/p>\n<\/details>\n<\/div>\n\t\t\t<\/div>\n\t\t\t<\/div><div class=\"et_pb_column et_pb_column_2_3 et_pb_column_1 et_pb_css_mix_blend_mode_passthrough et-last-child\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_pb_text et_pb_text_0 et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><div class=\"row\">\n<div class=\"col-md-12\">\n<h3 class=\"text-center\">FAQs Feature<\/h3>\n<\/div>\n<\/div><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_pb_text et_pb_text_1 et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><p>The <strong data-start=\"122\" data-end=\"130\">FAQs<\/strong> section in Ochatbot lets you add extra information that isn\u2019t already available on your website. This is a great way to teach your chatbot to handle customer questions more accurately and with extra context.<\/p><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_pb_text et_pb_text_2 et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><p data-start=\"507\" data-end=\"521\">Use FAQs when:<\/p>\n<ul data-start=\"522\" data-end=\"695\">\n<li data-start=\"522\" data-end=\"568\">\n<p data-start=\"524\" data-end=\"568\">The information <strong data-start=\"540\" data-end=\"568\">isn\u2019t found on your site<\/strong><\/p>\n<\/li>\n<li data-start=\"569\" data-end=\"619\">\n<p data-start=\"571\" data-end=\"619\">You want to <strong data-start=\"583\" data-end=\"619\">clarify common support questions<\/strong><\/p>\n<\/li>\n<li data-start=\"620\" data-end=\"695\">\n<p data-start=\"622\" data-end=\"695\">You need to <strong data-start=\"634\" data-end=\"695\">add policy details, product guidance, or custom scenarios<\/strong><\/p>\n<\/li>\n<\/ul>\n<p data-start=\"697\" data-end=\"814\">Each FAQ you create includes a <strong data-start=\"728\" data-end=\"740\">question<\/strong> and an <strong data-start=\"748\" data-end=\"758\">answer<\/strong>, and you can optionally attach a <strong data-start=\"792\" data-end=\"799\">URL<\/strong> for reference.<\/p><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_pb_text et_pb_text_3 et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><h3 data-start=\"821\" data-end=\"845\">How to Add an FAQ<\/h3>\n<p data-start=\"849\" data-end=\"877\">Go to your <strong data-start=\"860\" data-end=\"874\">AI Builder:<\/strong><\/p>\n<p>1. Select <strong data-start=\"892\" data-end=\"900\">FAQs <\/strong>under AI Brain section.<\/p>\n<p>2. Click <strong data-start=\"921\" data-end=\"936\">Add New FAQ<\/strong>.<\/p><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_pb_image et_pb_image_0\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<span class=\"et_pb_image_wrap \"><img loading=\"lazy\" decoding=\"async\" width=\"1760\" height=\"843\" src=\"https:\/\/www.ometrics.com\/blog\/wp-content\/uploads\/2025\/10\/faq.png\" alt=\"faq screenshot\" title=\"faq\" srcset=\"https:\/\/www.ometrics.com\/blog\/wp-content\/uploads\/2025\/10\/faq.png 1760w, https:\/\/www.ometrics.com\/blog\/wp-content\/uploads\/2025\/10\/faq-1280x613.png 1280w, https:\/\/www.ometrics.com\/blog\/wp-content\/uploads\/2025\/10\/faq-980x469.png 980w, https:\/\/www.ometrics.com\/blog\/wp-content\/uploads\/2025\/10\/faq-480x230.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) and (max-width: 1280px) 1280px, (min-width: 1281px) 1760px, 100vw\" class=\"wp-image-10148\" \/><\/span>\n\t\t\t<\/div><div class=\"et_pb_module et_pb_text et_pb_text_4 et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><p>3. Enter your <strong data-start=\"954\" data-end=\"966\">Question<\/strong> and <strong data-start=\"971\" data-end=\"981\">Answer<\/strong>.<\/p>\n<p>4. (Optional) Add a <strong data-start=\"1005\" data-end=\"1012\">URL<\/strong> if you want to link visitors to a related page.<\/p>\n<p>5. Save your FAQ.<\/p><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_pb_image et_pb_image_1\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<span class=\"et_pb_image_wrap \"><img loading=\"lazy\" decoding=\"async\" width=\"1718\" height=\"843\" src=\"https:\/\/www.ometrics.com\/blog\/wp-content\/uploads\/2025\/10\/faq2.png\" alt=\"\" title=\"faq2\" srcset=\"https:\/\/www.ometrics.com\/blog\/wp-content\/uploads\/2025\/10\/faq2.png 1718w, https:\/\/www.ometrics.com\/blog\/wp-content\/uploads\/2025\/10\/faq2-1280x628.png 1280w, https:\/\/www.ometrics.com\/blog\/wp-content\/uploads\/2025\/10\/faq2-980x481.png 980w, https:\/\/www.ometrics.com\/blog\/wp-content\/uploads\/2025\/10\/faq2-480x236.png 480w\" sizes=\"(min-width: 0px) and (max-width: 480px) 480px, (min-width: 481px) and (max-width: 980px) 980px, (min-width: 981px) and (max-width: 1280px) 1280px, (min-width: 1281px) 1718px, 100vw\" class=\"wp-image-10149\" \/><\/span>\n\t\t\t<\/div><div class=\"et_pb_module et_pb_text et_pb_text_5 et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><p data-start=\"1582\" data-end=\"1724\">Want to <strong data-start=\"1590\" data-end=\"1610\">control how<\/strong> your AI responnds? You can use a <strong data-start=\"1657\" data-end=\"1667\">prompt<\/strong> at the start of your answer to guide its tone or length.<\/p>\n<p data-start=\"1726\" data-end=\"1738\"><strong data-start=\"1726\" data-end=\"1738\">Example:<\/strong><\/p>\n<p data-start=\"1740\" data-end=\"2107\"><strong data-start=\"1740\" data-end=\"1753\">Question:<\/strong> What color do you recommend for olive skin?<br data-start=\"1797\" data-end=\"1800\" \/><strong data-start=\"1800\" data-end=\"1811\"><\/strong><\/p>\n<p data-start=\"1740\" data-end=\"2107\"><strong data-start=\"1800\" data-end=\"1811\">Answer:<\/strong><br data-start=\"1811\" data-end=\"1814\" \/>Prompt: Respond concisely. Here is the text to use: While our products are suited for every skin color, our customers with olive skin tones have reported that they love our <strong data-start=\"1987\" data-end=\"2019\">Ultra Rare Beauty collection<\/strong>. Click below to shop the collection.<br data-start=\"2056\" data-end=\"2059\" \/><strong data-start=\"2059\" data-end=\"2067\">URL:<\/strong> beauty.com\/ultra-rare-beauty-collection<\/p><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_pb_text et_pb_text_6 et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><h2>FAQs<\/h2><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_pb_accordion et_pb_accordion_0\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_toggle et_pb_module et_pb_accordion_item et_pb_accordion_item_0 et_pb_toggle_open\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<h5 class=\"et_pb_toggle_title\">What type of information should go into FAQs?<\/h5>\n\t\t\t\t<div class=\"et_pb_toggle_content clearfix\"><p>Anything customers commonly ask that isn\u2019t on your website, such as refund policies, product sizing tips, or troubleshooting help. You can also use it to emphasize information that is available.\u00a0<\/p><\/div>\n\t\t\t<\/div><div class=\"et_pb_toggle et_pb_module et_pb_accordion_item et_pb_accordion_item_1 et_pb_toggle_close\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<h5 class=\"et_pb_toggle_title\">Do I need to add a URL to every FAQ?<\/h5>\n\t\t\t\t<div class=\"et_pb_toggle_content clearfix\"><p data-start=\"2589\" data-end=\"2738\">No. URLs are optional. They\u2019re helpful if you want to direct users to a related product or policy page.<\/p><\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\t\t<\/div>\n\t<\/div>\n\t","protected":false},"_links":{"self":[{"href":"https:\/\/www.ometrics.com\/blog\/wp-json\/wp\/v2\/pages\/10144","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ometrics.com\/blog\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.ometrics.com\/blog\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.ometrics.com\/blog\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ometrics.com\/blog\/wp-json\/wp\/v2\/comments?post=10144"}],"version-history":[{"count":3,"href":"https:\/\/www.ometrics.com\/blog\/wp-json\/wp\/v2\/pages\/10144\/revisions"}],"predecessor-version":[{"id":10150,"href":"https:\/\/www.ometrics.com\/blog\/wp-json\/wp\/v2\/pages\/10144\/revisions\/10150"}],"up":[{"embeddable":true,"href":"https:\/\/www.ometrics.com\/blog\/wp-json\/wp\/v2\/pages\/2909"}],"wp:attachment":[{"href":"https:\/\/www.ometrics.com\/blog\/wp-json\/wp\/v2\/media?parent=10144"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}