{"id":10015,"date":"2025-06-13T15:07:44","date_gmt":"2025-06-13T21:07:44","guid":{"rendered":"https:\/\/www.ometrics.com\/blog\/?page_id=10015"},"modified":"2025-07-03T16:08:22","modified_gmt":"2025-07-03T22:08:22","slug":"intelligent-website-ai-lead-support-forms","status":"publish","type":"page","link":"https:\/\/www.ometrics.com\/blog\/support\/intelligent-website-ai-lead-support-forms\/","title":{"rendered":"Intelligent Website AI – Lead & Support Forms"},"content":{"rendered":"

[et_pb_section fb_built=”1″ fullwidth=”on” _builder_version=”4.16″ global_colors_info=”{}”][et_pb_fullwidth_header title=”Gain Insights. Engage Users. Grow Sales.” text_orientation=”center” _builder_version=”4.16″ title_font=”||||||||” title_font_size=”38px” custom_padding=”9px||0px” global_colors_info=”{}”][\/et_pb_fullwidth_header][\/et_pb_section][et_pb_section fb_built=”1″ _builder_version=”4.16″ custom_padding=”4px|||||” global_colors_info=”{}”][et_pb_row column_structure=”1_3,2_3″ _builder_version=”4.16″ custom_padding=”||0px|||” global_colors_info=”{}”][et_pb_column type=”1_3″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_sidebar area=”et_pb_widget_area_1″ _builder_version=”4.16″ width=”92.4%” global_colors_info=”{}”][\/et_pb_sidebar][\/et_pb_column][et_pb_column type=”2_3″ _builder_version=”4.16″ custom_padding=”|||” global_colors_info=”{}” custom_padding__hover=”|||”][et_pb_text _builder_version=”4.27.4″ text_font=”||||||||” header_font=”||||||||” header_2_font=”||||||||” header_2_text_align=”center” header_2_text_color=”#68ab37″ header_3_font=”||||||||” header_3_text_align=”center” header_3_text_color=”#68ab37″ header_3_font_size=”26px” header_4_font=”|300|||||||” header_4_text_color=”#757575″ header_4_font_size=”26px” width=”100%” custom_padding=”||0px|||” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″]<\/p>\n

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Lead & Support Forms<\/h3>\n<\/div>\n<\/div>\n

[\/et_pb_text][et_pb_text _builder_version=”4.27.4″ global_colors_info=”{}”]<\/p>\n

The <\/span>Lead & Support Forms<\/b> tab lets you collect visitor information directly through the AI.<\/span><\/p>\n

Toggle the <\/span>Form Status<\/b> ON or OFF at the top to enable or disable the form without deleting it.<\/span><\/p>\n

1. Create a New Form<\/b><\/h3>\n

Click <\/span>+ Add New Form<\/b> to start building a new submission form. You can create multiple forms and tailor them for different intents (sales, support, etc.).<\/span><\/p>\n

<\/span><\/p>\n

2. Form Template<\/b><\/h3>\n

Choose from a variety of preset templates based on the data you want to collect:<\/span><\/p>\n

Available templates include:<\/b><\/p>\n

    \n
  1. Email<\/span><\/li>\n
  2. Name, Email<\/span><\/li>\n
  3. Name, Email, Phone<\/span><\/li>\n
  4. Name, Email, Phone, Website<\/span><\/li>\n
  5. Name, Email, Phone, Company, Website<\/span><\/li>\n
  6. First Name, Last Name, Email<\/span><\/li>\n
  7. First Name, Last Name, Email, Phone<\/span><\/li>\n
  8. First Name, Last Name, Email, Phone, Website<\/span><\/li>\n
  9. Name, Email, Comments<\/span><\/li>\n
  10. Name, Email, Phone, Comments
    <\/span><\/li>\n<\/ol>\n

    <\/b><\/h3>\n

    <\/b><\/h3>\n

    3. Color Settings<\/b><\/h3>\n

    Personalize the appearance of your form to match your site branding:<\/span><\/p>\n

      \n
    • Button Color<\/b><\/li>\n
    • Text Color<\/b><\/li>\n
    • Border Color<\/b><\/li>\n
    • Background Color<\/b><\/li>\n<\/ul>\n

      Use color pickers or enter hex codes directly.<\/span><\/p>\n

      <\/b><\/h3>\n

      <\/b><\/h3>\n

      4. Submission Settings<\/b><\/h3>\n

      Control what happens after the form is submitted:<\/span><\/p>\n

        \n
      • Notification Email<\/b>: Where form results are sent.<\/span><\/li>\n
      • Redirect URL (optional)<\/b>: Send users to a thank-you or confirmation page.<\/span><\/li>\n
      • Success Message<\/b>: Shown after successful submission (e.g., <\/span>\u201cThanks for contacting us!\u201d<\/span><\/i>)<\/span><\/li>\n<\/ul>\n

        <\/h2>\n

        [\/et_pb_text][et_pb_button button_url=”https:\/\/www.ometrics.com\/blog\/support\/image-video-button-settings\/” button_text=”Intelligent Web Media” button_alignment=”right” _builder_version=”4.27.4″ _module_preset=”default” custom_button=”on” button_border_width=”0px” button_border_radius=”0px” button_icon=”E||divi||400″ button_icon_color=”#0d870d” button_on_hover=”off” custom_margin=”||-4px|||” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][\/et_pb_button][et_pb_button button_url=”https:\/\/www.ometrics.com\/blog\/intelligent-website-ai-layout-tab\/” button_text=”Intelligent Web Layout” button_alignment=”left” _builder_version=”4.27.4″ _module_preset=”default” custom_button=”on” button_border_width=”0px” button_border_radius=”0px” button_icon=”D||divi||400″ button_icon_color=”#0d870d” button_icon_placement=”left” button_on_hover=”off” custom_padding=”0px|||||” hover_enabled=”0″ global_colors_info=”{}” sticky_enabled=”0″][\/et_pb_button][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"

        Lead & Support Forms The Lead & Support Forms tab lets you collect visitor information directly through the AI. Toggle the Form Status ON or OFF at the top to enable or disable the form without deleting it. 1. Create a New Form Click + Add New Form to start building a new submission form. […]<\/p>\n","protected":false},"author":10,"featured_media":0,"parent":2909,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-10015","page","type-page","status-publish","hentry"],"yoast_head":"\nIntelligent Website AI - Lead & Support Forms - Ometrics<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.ometrics.com\/blog\/support\/intelligent-website-ai-lead-support-forms\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Intelligent Website AI - Lead & Support Forms - Ometrics\" \/>\n<meta property=\"og:description\" content=\"Lead & Support Forms The Lead & Support Forms tab lets you collect visitor information directly through the AI. 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Engage Users. Grow Sales.<\/h1>\n\t\t\t\t\t\t\n\t\t\t\t\t\t<div class=\"et_pb_header_content_wrapper\"><\/div>\n\t\t\t\t\t\t\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"et_pb_fullwidth_header_overlay\"><\/div>\n\t\t\t\t<div class=\"et_pb_fullwidth_header_scroll\"><\/div>\n\t\t\t<\/section>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div><div class=\"et_pb_section et_pb_section_1 et_section_regular\" >\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_row et_pb_row_0\">\n\t\t\t\t<div class=\"et_pb_column et_pb_column_1_3 et_pb_column_0 et_pb_css_mix_blend_mode_passthrough\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_pb_sidebar_0 et_pb_widget_area clearfix et_pb_widget_area_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div id=\"block-31\" class=\"et_pb_widget widget_block\">\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-color has-link-color has-medium-font-size wp-elements-87612ffc8a1b93ec44d830cf30fc7bab\" style=\"color:#0d870d\"><strong>General Account<\/strong><\/p>\n\n\n\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<p><a href=\"\/support\/installing-ometrics-script\/\">  Installing Ometrics Script<\/a><br><a href=\"\/support\/billing\/\">  Billing<\/a><br><a href=\"\/support\/regular-expression\/\">  Regular Expression (RegEx)<\/a><br><a href=\"https:\/\/www.ometrics.com\/support\/how-to-enable-third-party-cookies\/\">  Enable Third-Party Cookies<\/a><br><a href=\"https:\/\/www.ometrics.com\/support\/shopify-apps-block-activation\/\">  Shopify App Block Not Activated <\/a><br><a href=\"https:\/\/www.ometrics.com\/support\/\" data-type=\"link\" data-id=\"https:\/\/www.ometrics.com\/support\/\"> Contact Support<\/a><\/p>\n<\/div>\n<\/div>\n<\/div><div id=\"block-32\" class=\"et_pb_widget widget_block\">\n<div class=\"wp-block-group is-layout-constrained wp-block-group-is-layout-constrained\">\n<p class=\"has-text-color has-link-color has-medium-font-size wp-elements-7ac4cfa01406017794bb9f804d577924\" style=\"color:#0d870d\"><strong>AI Editor<\/strong><\/p>\n\n\n\n<p><a href=\"https:\/\/www.ometrics.com\/support\/intro-to-the-ai-workspace\/\">\u00a0 Intro to the AI Workspace<\/a><br><br><strong>AI Brain<\/strong><br><a href=\"https:\/\/www.ometrics.com\/support\/scan-sync\/\">\u00a0 Scan & Sync<\/a><br><a href=\"\/support\/engagement-question\/\">\u00a0\u00a0Engagement Question<\/a><br><a href=\"https:\/\/www.ometrics.com\/support\/faqs-feature\/\">\u00a0 FAQ Feature<\/a><br><a href=\"\/support\/ochatbot-global-intents\/\">\u00a0\u00a0Intents<\/a><br><a href=\"\/support\/images-and-videos\/\">\u00a0\u00a0Intents - Images & Videos<\/a><br><a href=\"https:\/\/www.ometrics.com\/support\/fallbacks\/\">\u00a0 Fallbacks<\/a><br><br><strong>Ochatbot<br><\/strong><a href=\"\/support\/ochatbot-questions\/\">\u00a0\u00a0Questions<\/a><br><a href=\"\/support\/page-targeting\/\">\u00a0\u00a0Page Targeting<\/a><br><a href=\"\/support\/ochatbot-triggers-and-events\/\">\u00a0\u00a0Triggers<\/a><br><br><strong>Intelligent Website<br><\/strong><a href=\"https:\/\/www.ometrics.com\/blog\/support\/intelligent-website-ai-get-started\/\">Getting Started<\/a><br><a href=\"https:\/\/www.ometrics.com\/blog\/support\/intelligent-website-ai-lead-support-forms\/\">\u00a0 Lead & Support Forms<\/a><br><a href=\"https:\/\/www.ometrics.com\/blog\/intelligent-website-ai-layout-tab\/\">\u00a0 Layout<\/a><br><a href=\"https:\/\/www.ometrics.com\/blog\/support\/image-video-button-settings\/\">\u00a0 Buttons & Media<\/a><br><br><strong>eCommerce<br><\/strong><a href=\"\/support\/ochatbot-ecommerce\/\">\u00a0 Settings<\/a><br><a href=\"\/support\/product-finder\/\">\u00a0\u00a0Product Finder<\/a><br><a href=\"\/support\/ochatbot-settings\/\">\u00a0\u00a0Design<\/a><br><a href=\"\/support\/ochatbot-alerts\/\">\u00a0\u00a0Email Alerts<\/a><\/p>\n<\/div>\n<\/div><div id=\"block-33\" class=\"et_pb_widget widget_block\">\n<details class=\"wp-block-details has-medium-font-size is-layout-flow wp-block-details-is-layout-flow\"><summary>Legacy Tools<\/summary>\n<p class=\"has-medium-font-size\"><strong>LeadBot<\/strong><\/p>\n\n\n\n<p class=\"has-small-font-size\"><a href=\"https:\/\/www.ometrics.com\/support\/leadbot\">  Get Started<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading has-medium-font-size\">Exit Popups & Mobile Banners<\/h3>\n\n\n\n<p class=\"has-small-font-size\"><a href=\"\/support\/popups-get-started\/\">  Get Started<\/a><br><a href=\"\/support\/popups-desktop-popup\/\">  Desktop Popups<\/a><br><a href=\"\/support\/popups-mobile-banner\/\">  Mobile Banner<\/a><br><a href=\"\/support\/popups-mobile-popup\/\">  Mobile Popup<\/a><br><a href=\"\/support\/popups-button-actions\/\">  Button Actions<\/a><br><a href=\"\/support\/popups-triggers\/\">  Triggers<\/a><br><a href=\"\/support\/popups-targeting\/\">  Targeting<\/a><br><a href=\"\/support\/popups-alerts-and-connections\/\">  Alerts and Connections<\/a><br><a href=\"\/support\/popups-tips-and-tricks\/\">  Tips and Tricks<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading has-medium-font-size\">Offer Sliders<\/h3>\n\n\n\n<p class=\"has-small-font-size\"><a href=\"\/support\/offer-sliders-get-started\/\">  Get Started<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading has-medium-font-size\">Lead Sliders<\/h3>\n\n\n\n<p class=\"has-small-font-size\"><a href=\"\/support\/lead-sliders-get-started\/\">  Get Started<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading has-medium-font-size\">Offer Tabs<\/h3>\n\n\n\n<p class=\"has-small-font-size\"><a href=\"\/support\/offer-tabs-get-started\/\">  Get Started<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading has-medium-font-size\">Feedback Tabs<\/h3>\n\n\n\n<p class=\"has-small-font-size\"><a href=\"\/support\/feedback-tabs-get-started\/\">  Get Started<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading has-medium-font-size\">Need Help Tabs<\/h3>\n\n\n\n<p class=\"has-small-font-size\"><a href=\"\/support\/need-help-tabs-get-started\/\">  Get Started<\/a><\/p>\n\n\n\n<h3 class=\"wp-block-heading has-medium-font-size\">Funnel Metrics<\/h3>\n\n\n\n<p class=\"has-small-font-size\"><a href=\"\/support\/funnel-metrics-get-started\/\">  Get Started<\/a><\/p>\n<\/details>\n<\/div>\n\t\t\t<\/div>\n\t\t\t<\/div><div class=\"et_pb_column et_pb_column_2_3 et_pb_column_1 et_pb_css_mix_blend_mode_passthrough et-last-child\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_module et_pb_text et_pb_text_0 et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><div class=\"row\">\n<div class=\"col-md-12\">\n<h3 class=\"text-center\">Lead & Support Forms<\/h3>\n<\/div>\n<\/div><\/div>\n\t\t\t<\/div><div class=\"et_pb_module et_pb_text et_pb_text_1 et_pb_text_align_left et_pb_bg_layout_light\">\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t<div class=\"et_pb_text_inner\"><p><span style=\"font-weight: 400;\">The <\/span><b>Lead & Support Forms<\/b><span style=\"font-weight: 400;\"> tab lets you collect visitor information directly through the AI.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Toggle the <\/span><b>Form Status<\/b><span style=\"font-weight: 400;\"> ON or OFF at the top to enable or disable the form without deleting it.<\/span><\/p>\n<h3><b>1. Create a New Form<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Click <\/span><b>+ Add New Form<\/b><span style=\"font-weight: 400;\"> to start building a new submission form. You can create multiple forms and tailor them for different intents (sales, support, etc.).<\/span><\/p>\n<p><span style=\"font-weight: 400;\"><\/span><\/p>\n<h3><b>2. Form Template<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Choose from a variety of preset templates based on the data you want to collect:<\/span><\/p>\n<p><b>Available templates include:<\/b><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Email<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Name, Email<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Name, Email, Phone<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Name, Email, Phone, Website<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Name, Email, Phone, Company, Website<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">First Name, Last Name, Email<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">First Name, Last Name, Email, Phone<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">First Name, Last Name, Email, Phone, Website<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Name, Email, Comments<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Name, Email, Phone, Comments<br \/><\/span><\/li>\n<\/ol>\n<h3><b><\/b><\/h3>\n<h3><b><\/b><\/h3>\n<h3><b>3. Color Settings<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Personalize the appearance of your form to match your site branding:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Button Color<\/b><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Text Color<\/b><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Border Color<\/b><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Background Color<\/b><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Use color pickers or enter hex codes directly.<\/span><\/p>\n<h3><b><\/b><\/h3>\n<h3><b><\/b><\/h3>\n<h3><b>4. Submission Settings<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Control what happens after the form is submitted:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Notification Email<\/b><span style=\"font-weight: 400;\">: Where form results are sent.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Redirect URL (optional)<\/b><span style=\"font-weight: 400;\">: Send users to a thank-you or confirmation page.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Success Message<\/b><span>: Shown after successful submission (e.g., <\/span><i><span>\u201cThanks for contacting us!\u201d<\/span><\/i><span>)<\/span><\/li>\n<\/ul>\n<h2><\/h2><\/div>\n\t\t\t<\/div><div class=\"et_pb_button_module_wrapper et_pb_button_0_wrapper et_pb_button_alignment_right et_pb_module \">\n\t\t\t\t<a class=\"et_pb_button et_pb_button_0 et_pb_bg_layout_light\" href=\"https:\/\/www.ometrics.com\/blog\/support\/image-video-button-settings\/\" data-icon=\"E\">Intelligent Web Media<\/a>\n\t\t\t<\/div><div class=\"et_pb_button_module_wrapper et_pb_button_1_wrapper et_pb_button_alignment_left et_pb_module \">\n\t\t\t\t<a class=\"et_pb_button et_pb_button_1 et_pb_bg_layout_light\" href=\"https:\/\/www.ometrics.com\/blog\/intelligent-website-ai-layout-tab\/\" data-icon=\"D\">Intelligent Web Layout<\/a>\n\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\n\t\t\t\t\n\t\t\t\t\n\t\t\t<\/div>\t\t<\/div>\n\t<\/div>\n\t","protected":false},"_links":{"self":[{"href":"https:\/\/www.ometrics.com\/blog\/wp-json\/wp\/v2\/pages\/10015","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ometrics.com\/blog\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.ometrics.com\/blog\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.ometrics.com\/blog\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ometrics.com\/blog\/wp-json\/wp\/v2\/comments?post=10015"}],"version-history":[{"count":4,"href":"https:\/\/www.ometrics.com\/blog\/wp-json\/wp\/v2\/pages\/10015\/revisions"}],"predecessor-version":[{"id":10043,"href":"https:\/\/www.ometrics.com\/blog\/wp-json\/wp\/v2\/pages\/10015\/revisions\/10043"}],"up":[{"embeddable":true,"href":"https:\/\/www.ometrics.com\/blog\/wp-json\/wp\/v2\/pages\/2909"}],"wp:attachment":[{"href":"https:\/\/www.ometrics.com\/blog\/wp-json\/wp\/v2\/media?parent=10015"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}